Id Job: 316a344
We are looking for a 1st Line IT support technician to join our prestigious client on their Customer site in Gosport. This role attracts a salary of £24'000 pa and an impressive array of benefits including a non-sales related bonus.
To apply for this position the ideal candidate must hold or be prepared to achieve SC Clearance. This means that you will have been resident in the UK for more than 5 years, without having left the country for a period of 3 months or more in the last 3 years.
This is a fantastic opportunity for a motivated 1st Line Technician professional with an aptitude for problem-solving IT issues and excellent customer support skills. You will be working as part of an onsite Services team delivering quality front-line support for a prestigious MoD contract, with a key focus on delivering to the customer within the agreed service SLAs.
Essential Skills
You have notable experience in the following:
· Providing L1 technical support covering: Incident, Problem and Change Management
· Working in a desktop support environment, with special focus on configuration and configuration management tools; especially Microsoft OS
You should have broad knowledge of IT and communications services and technologies.
Desirable
You have experience in:
· Working in a Defence-based (or similar) environment, as well as an understanding of the MOD’s ICS security policy
· Active Directory administration
· ITSM/ITIL Policies and Processes, ideally ITIL v4
· CompTIA A+ IT Qualification
· Certification in Microsoft Technology Associate IT Infrastructure and/or End-User Compute (Desktop)
Job Types: Full-time, Permanent
Salary: £24,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
Work Location: One location
Reference ID: CercCiSult
