Account Manager - Solar

#BelongWithUs

Come and join us as a customer focused and sales driven Account Manager and be part of a hugely successful and friendly team.

The Role:

As a Solar Account Manager, you will play a pivotal part of our Energy Efficiency Growth strategy. The Solar Account Manager role is broad and varied working with a number of internal and external stakeholders. The primary focus of the Solar Account Manager role will be the management of key customers, providing a simple point of contact and to drive additional spend from the customers you manage. City Plumbing has heavily invested in its Solar offering in the market and as our Solar Account Manager, you will help us to become the market leader in renewable energy solutions and play an integral part of the UK decarbonisation journey

Key Responsibilities

• Management of Key customers, providing single point of contact and customer call out plans
• Work with internal and external teams to ensure customer SLAs are met
• Hunt, Maintain, Develop a Solar Customer base with a continued call cycle plan in place
  
• Be the Customers' Choice by truly understanding our customers and their needs
• Work with an internal team to ensure knowledge of the solar market is current and relevant so that correct advice is provided to customers.
• Ensure that regular communication is provided to all customers with new product launches via our key Solar strategic suppliers

This role offers the opportunity of flexibility, working to a hybrid model, with work from home, some travel to branches as required and occasional meetings in Head office. You should be commutable to either our Chorley or Crick Northamptonshire office.

You:

You’ll live and breathe our customer-first ethos, with a proactive and forward-thinking approach. You’ll be excited to join our Account Management team, and will take great pride in the direction and rate at which our business is growing

Skills and competencies

• Previous experience of working within a Sales and Customer focused role
• Energy Efficiency (Solar) or Plumbing & Heating knowledge is preferred but not essential
• Excellent communication skills (both written and verbal) in order to communicate with a wide range of stakeholders and customers
• Solid range of Account Management/Customer Service skills
• Strong influencing and negotiating skills

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Savings on driving lessons, phone bills, gym memberships as well as further benefits
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.