Adhoc First Contact Advisor

Hiring now. Please highlight what it is you are looking for on your CV or cover letter. Thanks.

Students welcome.

TRAINING START DATE: April 2023.

100% remote home working role. Healthcare Triage Customer Support Worker needed.

We are currently recruiting for a First Contact Advisor to provide primary care support by answering inbound calls to patients at multiple GP surgeries nationwide.

Shift patterns: 3 positions available for 0 hour / adhoc contract.

You need to commit to at least 20 hours a month - one 5 hour shift per week.

Shift times: 08:00am - 1:30pm / 1:00pm - 6:30pm.

Hours: Adhoc - 0 hour contract.

Salary: up to £11/hr.

Who we are looking for:

• Are you interested in healthcare?
• Are you reliable?
• Do you have a quiet working space, secure internet connection, headset and a computer?
• Are you IT literate?
• Are you able to communicate effectively?
• Are you looking to be challenged, where no day is the same?
• Are you determined and resilient?
• Do you have fast and accurate typing skills at 40 words per minute?
• Additional languages of Turkish, Spanish and Bengali a plus.
• Experience of working in a 111 setting or fast paced call handler environment preferred.

We are looking for individuals who like to be pushed to their limits, enjoy fast paced environments with the opportunity to work from the comfort of your own home.

Please provide a cover letter telling us why you should be a member of the LineIn family and a typing test score to prove your words per minute capacity. Any CVs without the provision of a cover letter WILL be discarded.

Who we are:

We are a young start-up, who are growing rapidly and despite the challenges of remote working we are a well supported, diverse and vibrant team.

Job Types: Part-time, Temporary contract, Zero hours contract
Part-time hours: 0-20 per week

Salary: £10.50-£11.00 per hour

Benefits:

• Casual dress
• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends
• Overtime

Education:

• GCSE or equivalent (preferred)

Experience:

• Phone triage: 1 year (preferred)
• Slack: 1 year (preferred)
• Call handlling: 1 year (preferred)
• customer service: 2 years (required)

Language:

• English (required)

Shift availability:

• Day shift (required)

Work Location: Remote

Expected start date: 17/04/2023