Administrator/ Assistant in Human Resources

ADMINISTRATOR/ ASSISTANT IN HUMAN RESOURCES

Magnificent and uniquely inspirational. Cameron House, a 5 star resort nestled on the world-famous bonnie banks of Loch Lomond has reopened following a multi-million pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history. With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.

The iconic lochside setting is impressive in its grandeur, celebrated and treasured. Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.

Add all the above together, and we have something very special, all that’s missing could be you.

THE ROLE – Administrator/ Assistant in Human Resources

Reporting to the Human Resources Manager within a small team, the scope of this role is to provide assistance, much of it administrative, across all aspects of the employee experience. This will include involvement in recruitment, induction, training, uniform provision, contract management, employee relations, health safety and wellbeing, and reward and recognition. It is an entry level position, generally supporting the HR team responsible for 650 employees, ideal for a competent administrator, with strong customer service experience. It would also be a great opportunity for someone who is a strong administrator with an interest or some experience in HR.

WHO WE ARE LOOKING FOR:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.

• People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
  
  • People who are naturally friendly – who genuinely care about our team, and our guests and the service they receive.
  • People who will always go beyond what our guests expect from us to make their stay an exceptional and memorable one.
  • People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
  • People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.

Some of the key things you will typically be doing:

• Processing of new starters, leavers and contractual changes
  
  • Administration of all HR activity involving online tools as well as letters, forms, and hard files.
  • Internal communications including mail merges and internal posting
  • Co-ordination of meetings and training
  • Handling employee enquiries and requests
  • Management of uniform; including ordering of all new and replacement items
  • Maintaining a tidy and organised uniform store
  • Stock management and liaising with provider
  • Creation of reports
  • Diary management for HR team
  • HR orders and requisitions
  • Minute taking in meetings and formal processes such as disciplinary, grievance and performance management
  • Co-ordinating termination arrangements ensuring return of company property
  • Assisting with recruitment events, school and college and University liaison
  • Supporting the administration of employee reward recognition initiatives
  • Support in the note-taking of maternity, paternity and flexible working meetings
  • Monitoring absence and supporting return to work arrangements and attendance management processes

TO BE ELIGIBLE TO APPLY YOU WILL NEED

• High proficiency in IT, using all Microsoft packages particularly Excel and Word
• The ability to quickly build excellent working relationships
• Effective communication skills, verbally and in writing
• To have strong interpersonal skills
• To be proficient in prioritisation and planning

The below would be beneficial but not essential;

• HNC/ HND in Business/ Administration
• CIPD Level 5, or Equivalent HR/Hospitality experience
• Knowledge of Recruit genie/Fourth hospitality or similar applicant tracker and time and attendance systems
• Due to the layout of the resort a UK driving licence would be advantageous

WHAT’S IN IT FOR YOU?

At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We offer a generous range of employee benefits and, given what we do and where we are, you’ll have plenty of opportunity to make the most of our own five-star facilities.

Here’s what to expect:

• Pension scheme
  
  • Refer-a-friend scheme
  • Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
  • Enhanced holidays, rising with long service
  • Free Leisure Club Membership, with friends and family discounts.
  • Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
  • On-site discounts on Cameron House and Cameron Lodges accommodation, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
  • 50% off Food and Beverage
  • Supplier and local business discounts
  • Free parking

And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.

Hours of work typically between 8am – 6pm. This is a full time role.

Join The Team

Join Cameron House and you're joining a five-star resort with a long history and an abundance of ambition. The original estate was home to the Smollett family for over 300 years, including the famous 18th Century novelist and poet, Tobias Smollett. Tobias travelled widely, yet the vision of his Scottish home was never lost, "I have seen Lake Garda, Albana, De Visco, Bolsetta and Geneva. Upon my honour, I prefer Loch Lomond to them all." Naturally, we agree with Tobias, wholeheartedly.

Since the estate was sold for development in 1986, Cameron House has grown both in reputation and size. Today, we're all about creating memorable experiences that exceed expectations every time. How do we do this? By providing our particular brand of five-star experience across everything we do - from our accommodation, award-winning spa, and championship golf to our choice of dining options and huge range of resort activities - all against the beautiful backdrop of the Loch Lomond and the Trossachs National Park.