Apprentice Hospitality Supervisor - Milton Keynes

As an Apprentice Hospitality Supervisor, you will be based in one of our busy kitchens at the Santander Unity Place site. You will be responsible for supporting the Manager, supervising and leading a team of front of house staff involving the production, preparation, presentation and serving of the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK.

Tasks could include, but not limited to the following:

• To set up rooms, events and event spaces
• To support the management team
• To complete the opening and closing checklists and to ensure that everything on them has been done
• To ensure that the front of house areas are clean, tidy and attractive during opening times
• To produce weekly rotas following the manager’s guidelines
• To place orders for stock to maintain the correct stock levels
• To ensure that all deliveries are checked and put away promptly and correctly
• To ensure waste is kept to a minimum during beverage production
• To delegate where necessary and ensure the team are pro-active at all times
• To cash up at the end of a late shift and complete beverage stock takes when required
• In the absence of the Catering Manager assist in the completion of weekly bookwork and any other duties that are deemed necessary
• Be pro-active at all times and use initiative, diplomacy and discretion to solve any problems that may arise
• To ensure all food items are prepared and served to the standard
• To ensure brand standard and mystery customer criteria are met at all times
• To ensure you and your team members are knowledgeable on all food and beverage products on offer
• To take an active role in any unit sales promotions and make your own suggestions to help increase sales
• To make sure that the team meet the legal and Company requirements for fire, safety, health and hygiene

There is supervision responsibility of other staff in this role.

Alongside your day-to-day duties, you will complete the Hospitality Supervisor Level 3 Apprenticeship. This is a nationally recognised qualification, and the primary objective of the Hospitality Manager is to supervise and lead a team of front and back of house staff in their daily duties. You will either be attending college 1 day per week or you will learn ‘in-unit’.You will be supported through this qualification by your Personal Development Coach who will visit you at your place work every 6-10 weeks. All travel expenses will be covered by your employer. You are not expected to complete any of your Apprenticeship work outside of your normal working hours and will be given set time each week to complete your work.

APPRENTICE HOSPITALITY SUPERVISOR

SALARY: £11.50 per hour

LOCATION: Santander, Unity Place, 200 Grafton Gate, Milton Keynes. MK9 1UP

REPORTING TO: Regional Manager

HOURS/WORKING PATTERN: 37.5 hours per week, Monday to Friday Earliest Start time 08:00 and latest finish time 18:00

DURATION: Minimum 12 months

Do you have a real passion for the Food and Hospitality industry? Are you able to motivate and lead a team in the hospitality environment? Would you like to earn whilst you learn?

Well now is the time, as we have a very exciting opportunity for an Apprentice Hospitality Supervisor to join our team at Santander, Milton Keynes.

You do not need to have any experience as full training will be provided as part of the Apprenticeship.

Over a 12-month period you will be trained to become a fully Qualified Hospitality Manager / Relief Chef.

• Be passionate about great-tasting food and exceptional customer service
• Have experience supervising a team
• Hold a Food Hygiene certificate
• Have a flexible approach to working
• Work independently in a fast-paced environment
• Have a can-do attitude
• Commitment to learn and to the apprenticeship