Apprentice – Robotic Process Automation

Salary: National Minimum Wage for Age

18 Month Fixed Term Contract

37 Hours per Week

Thurrock Council are looking for a Level 3 Apprentice to join our Robotic Process Automation Team.

This apprenticeship would suit anyone looking for a career in Robotic Process Automation [RPA], whether you’re a school leaver or looking for a career change.

The apprentice position involves learning the skills and gaining relevant experience to achieve a Level 3 qualification. You’ll be provided with a wide variety of work experience opportunities to demonstrate proficiency in RPA.

The Thurrock Council RPA Team sits within the Applications function of the ICT Department. The RPA Team look to automate manual tasks across the organisation allowing our colleagues to focus more on high value efforts to maximise the value benefits for our Residents, Businesses and Partners.

Main responsibilities:

• To support the RPA Team and business partners in ensuring process and object controls are adhered to and work closely with Business Partners to ensure process efficiency.
• To promote standards and consistency in how RPA processes/objects are built within the council and are maintained.
• To support effective risk management, including checking active processes and maintaining successful processed items and handling exceptions.
• To record, analyse and disseminate lessons learned from post RPA processes created.
• To maintain processes and objects within Blue Prism by ensuring exception rate is above 80/20 rule.
• To create RPA documents and reports from information provided, using standard formats and templates.
• To provide guidance and share best practice to teams around the council on project methodologies, templates and processes.
• To communicate effectively with internal and external customers of the ICT service, resolving problems within the scope of the role.
• Maintain personal and team awareness of key directorate and corporate issues.
• Develop strong working relationships across the council promoting and championing ICT engagement with the wider business.
• To work effectively with colleagues as part of the team.
• Any other duties appropriate to this area of work consistent with the level of the post.

The successful applicant will be able to display the following:

• Willingness to learn
• Work effectively in a team
• Good professional telephone manner
• Good time management
• Organised, flexible and able to multitask
• Confident communicator
• Methodical and self-motivated
• IT literate with experience of using Microsoft Outlook, Word and Excel.

The Level 3 Apprenticeship requires you to achieve:

• Write, test, deploy and support automations
• Apply structured techniques to solve logical problems
• Use and Creation of Best Practice Documentation

Training will take place remotely via online methods, all necessary equipment will be provided.

Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments, workbooks, online training etc. as required by the qualification.

As a Thurrock Council Apprentice, you’ll have access to a host of additional benefits, including:

• Free NUS Apprentice Extra discount card
• Membership of the Apprentice Forum Group with monthly gatherings
• Apprentice only personal development events throughout the year
• 25 days annual leave
• Health and Well-being Programme
• Specially negotiated retailer discounts
• Employee Assistance Programme – free confidential advice to help you with your work-life balance
• Access to additional training
• Enrolment into the Local Government Pension Scheme
• We pay apprentices the national minimum wage for your age.

Ages 16 to 17 - £4.55
Ages 18 to 20 - £6.45
Ages 21 to 24 - £8.20
Ages 25 and over - £8.72

Closing Date: 5 March 2023

Our vision – An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future.

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome.

Thurrock Council is committed to the principles of agile working and seeks to empower our employees, wherever service needs allow, to work flexibly in order to optimise productivity and enhance performance

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

To view the Job Profile and Person Specification please follow the link below:

https://www.thurrock.gov.uk/sites/default/files/assets/documents/apprentice_-_rpa_developer_jpps_feb_2023_pdf.pdf