ASSISTANT FRONT OFFICE MANAGER

Assistant Front Office Manager

Just some of the benefits you will enjoy as an Assistant Front Office Manager

• 12 complimentary hotel nights a year across Hyatt Hotels

• Discounted hotel stays across Hyatt not just for you but also your friends and family

• Free meals at our colleague restaurant

• 50% discount when you dine as a guest at selected Hyatt Hotels

• Business attire laundered complimentary

• Holiday allowance increasing with length of service

• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

What you will do as an Assistant Front Office Manager

• Ensure that all Hyatt regulations are strictly observed and respected

• Replace the Front Office Manager in her/his absence

• Responsible for the training of the Front Desk Staff

• Responsible to ensure that all front desk staff are well versed all World of Hyatt SOPs and promotions

• Responsible to improve the check in and check out experience

• Assist the Front Office Manager in reaching the department’s KPIs

• Maximize rooming opportunities

• Act as Duty Manager when required

About Hyatt Hotels London Stratford

The stylish Hyatt Regency and Hyatt House London Stratford are set in the heart of Westfield Stratford’s urban shopping and entertainment complex. Featuring 352 sophisticated rooms and 10 meeting spaces, the hotel is within walking distance of the iconic Queen Elizabeth Olympic Park and the London Stadium, home of West Ham Football club.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company!

Next steps: Apply today for this Assistant Front Office Manager role and start your journey with Hyatt Hotels!