Bar and Waiting Staff

Job Description

Cask Smugglers is a high volume, multi faceted, city centre bar in Edinburgh, located directly above Waverley Station. We have one of Edinburgh's largest outdoor spaces, The Secret Domes overlooking Edinburgh Castle, a stunning Mezzanine Wine Bar offering a personal drinking experience and a unique indoor cocktail bar demonstrating some of the best cocktails in the City.

We take work-life balance very seriously, have flexible work schedules and regular interactive and enjoyable paid training sessions!

Purpose of the Job

This role is responsible for providing a high standard of service to our guests, from welcoming them into the venue, to taking orders and serving food and drinks. The role will require you to work closely with the whole team for the entire venue to develop the experience and ensure a positive guest journey. The right candidate should possess strong product knowledge to offer well judged food and drink recommendations to our guests based on their personal preferences.

With our venue developing constantly, we are always on the lookout for those who want to progress and develop within the hospitality industry, and the scope for progression is huge! We have a full and established training programme for staff at all levels.

Personal Requirements

• Pleasant and polite manner
• Strong ability to self motivate to work together as part of a team and individually
• Must possess good communication skills
• Self-discipline, leadership, good time keeping, and an outgoing personality
• Ability to handle high volume and work under pressure whilst coordinating a wide range of tasks

Key Accountabilities

• Adhere to company service standards
• Work closely with the management team and complete tasks given to you efficiently
• Adhere to licensing laws at all times
• Ensure you are respectable and offering a positive service
• Presenting mixed drinks as per company standards
• Ensuring a safe working environment for other employees and customers
• Create our original & traditional cocktails for guests and develop a strong knowledge in this

What we offer

• Hourly pay starting at £10.42p/h
• Very generous staff discount on food and drink in the venue
• Discount at our sister venues
• Weekly tips
• FLOW Hospitality Training Modules and Certificates
• Free Uniform
• Subsidised Taxi Home on Close Shifts
• Free staff food on shift

Experience and Training

The ideal candidate will have come from a previous hospitality or customer service background, working in high volume venues and be able to hit the ground running. All training will be provided. We will invest in various levels of training for this position, including individual FLOW training modules that are specific to the role as well as both in-house and external training and tastings. Throughout the year there are opportunities to go through additional training such as WSET certificates and personal licensing training for the right candidates.

Job Types: Full-time, Permanent

Salary: £10.42-£11.00 per hour

Benefits:

• Discounted or free food
• Employee discount
• Sick pay

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Edinburgh, EH1 1BQ: reliably commute or plan to relocate before starting work (required)

Experience:

• Bartending: 1 year (preferred)
• Waiting/Service: 1 year (preferred)

Work Location: In person

Reference ID: Bar and Waiting Staff at Cask