- Deliver excellent customer service at all times
- Serve and present beverages, quickly and efficiently that meet our standards
- Assist in keeping the bar, front of house and toilets clean and tidy at all times
- Keep up to date with current promotions and new products
- Make customers aware of offers on our great food and drink range
- Speak to customers to ensure that they are satisfied with their meals
- Maintain personal knowledge by completing in house training and workbooks
- Always adhere to all company policies and procedures and licensing laws
- Be involved and contribute at team meetings
- Carry out instructions given by the management team or the head office
- Be friendly, smiley, sociable and welcoming to our customers to create a great atmosphere
- Remain calm, patient and polite if receiving customer feedback
- Be helpful and go out of your way to help our customers
- Be honest and reliable
- Be trustworthy and respectful
- Be immaculately dressed
- Maintain excellent time keeping and attendance
- Be professional at all times
- Always be a good team player
- Build and maintain good relationships with all members of the team
- Work together with team to ensure the pub is the best it can be
- Be willing to take on jobs to balance the workload of the team
- Be able to communicate well with people of all levels
You must:
- Have Proof of Right to Work in the UK
- Have an UK bank account in your own name
- Be able to converse in English
- Have a fixed place of residence and live within a reasonable travelling distance of the pub.
If this is for you! Get in touch! We would love to speak to you!
Job Types: Part-time, Permanent
Part-time hours: 10-16 per week
Salary: From £9.60 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Profit sharing
- Sick pay
- Store discount
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Work Location: In person
