Branch sales Assistant, South Shields

Tile Giant is the nation's second largest tiling specialist retailer, offering everything from ceramic and porcelain to natural stone and mosaics, plus tiling accessories. Tile Giant has over 80 stores across the UK plus an ecommerce website. Having been built around the philosophy of providing quality customer service and in-depth product knowledge, Tile Giant find themselves at the forefront of trend-setting designs and decorative fashion whilst continuously offering competitive prices to both trade and retail customers.

Tile Giant has recently changed ownership, and the new owners are committed to investing in the company to drive sales and brand awareness. To help us meet our ambitious plans for growth, we now have a vacancy for a full time Branch Sales Assistant within our Norwich Store.

Our “Giant Teams” are passionate about delivering a customer led service, providing an outstanding difference, and ensuring all organisational Values are intrinsic in our approach, work ethic and drive.

The role

The role of branch sales assistant is integral to our business and mission, you are the face of Tile Giant. You will be the person welcoming customers into our stores, you will be creating a warm and welcoming environment. You will be the difference between a positive sale and a non-returning customer. Tile Giant relies on excellent customer service and positive sales, therefore our Branch Sales Assistants must be dynamic, enthusiastic, a willingness to go the extra mile and above all hold a passion for high standards.

No day is the same here, are you ready for a new challenge??

Main Duties include:

• · Serving customers both retail and trade
• · Stock replenishment
• · Work Deliveries
• · Proactive interactions with customers
• · Advising customers on all products
• · Ensuring shop standards are aesthetically pleasing to the eye
• · Adhering with all Health and Safety policy and procedures

Ø NB – This role requires a degree of heavy lifting, Tile Giant have a duty of care towards ensuring all employees are kept safe during work hours, however employees also have a duty of care and responsibility to ensure they take care of their own Health and Safety. Therefore, it is a requirement that a person should be physically fit to carry out heavy loads and manual handling tasks.

We are excited to hear from you if you:

• Are passionate about delivering a high standard of customer service
• Love talking to and learning from customers
• Able to build positive and effective professional relationships
• Hold an excellent work ethic and communication skills
• A commitment and drive to go the extra mile
• A can-do attitude
• Have a warm, friendly and approachable personality
• Have an ability to carry out manual handling duties up to 25kg
• Can be independent and flexible
• Prepared to learn all about the products and the different dimensions we offer, how the products should be used and demonstrate them in hand to customers
• Able to work weekends

What you can expect from us:

• A Competitive salary
• Performance related bonus scheme
• A range of voluntary and company funded benefits such as cycle to work scheme, rewards and discounts with 1000’s of retailers.
• A comprehensive Induction
• Further Training and Continued Professional Development
• Birthdays off
• 22 days annual leave plus bank holidays off
• Long service awards
• PPE provided ( Steel Toe Cap boots, Gloves and uniform)

Role Specifics

• Wage/Salary: £19k
• Hours/Days required: 24hrs
• Weekend work is essential to this role.
• You will be given 4 weeks’ notice of rostered shifts
• Working Patterns:

07.30am – 5.30pm Monday to Friday

9am – 5pm Saturday

10am – 4pm Sunday

If this sounds like an opportunity you don’t want to miss then be quick and apply!!

We are happy to discuss any questions you may have.

We look forward to your application.

Job Types: Full-time,

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Employee discount
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Performance bonus

Job Types: Part-time, Permanent

Salary: From £19,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking
• Store discount

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus scheme

Work Location: In person