Business Analyst

Due to an internal promotion, we have a new vacancy for a Business Analyst to join our growing Technology team. This position offers you the opportunity to work on a hybrid basis - splitting your week between working from home and our central support office in Cheltenham (so you'll need to be based within a commutable distance of there).

About the role

• Are you a Business Analyst looking to support a business through an exciting period of digital transformation?
• Do you enjoy aligning business and IT objectives, and finding opportunities for using advanced tech?

If the answer to both questions is yes, then read on!

At Portman, we have an ambitious digital transformation roadmap which aims to future-proof our Support Office through investment in new systems, simplifying core support office processes, and embedding digital ways of working.

In this role, you'll work with initiative owners from a range of functions, and support them to review and define user journeys. You'll also be involved in:

• mapping business objectives and capabilities
• conducting discovery sessions and documenting user stories
• capturing and validating business requirements from a wide range of stakeholders for projects, initiatives and enhancements
• translating process designs into functional requirements
• working with business partners and IT colleagues throughout the project life cycle to meet business capability needs, and ensuring successful achievement of scope, cost, schedule, quality, adoption, and value outcomes
• leading and contributing to working groups to assist initiative owners to design, implement and land solutions that deliver our transformation objectives

About the person

As a Business Analyst at Portman you'll be a key member of the team, so we welcome your application if you are/have the following:

• Solid understanding and application of business analysis methodologies and techniques
• Experience in Requirements elicitation i.e., User Stories, Epics, acceptance criteria and use cases
• Experience in delivery environments using Agile and hybrid Waterfall/Agile methodology within medium to large businesses
• Experience working on large-scale systems implementations
• Conversant across product strategy, process models and system architecture
• Competent in the use and analysis of data to drive decisions, requirements, and priorities
• Experience in performing detailed data analysis to drive quality metrics, as well as defining test cases

What’s in it for you:

• Bonus scheme - our colleagues are key to Portman’s success, so you’ll be entitled to a bonus based on some key metrics
• 25 days holiday plus bank holidays along with additional time off for any special days, like your birthday. Plus the opportunity to buy up to an additional 3 annual leave days per year
• Enhanced maternity and paternity leave
• Life assurance and contributory pension scheme
• Dental cover – one free check-up and hygienist appointment per year
• Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service, plus 24/7 GP service
• Cycle to work scheme, as well as a benefits platform with access to discounted shopping, cinema, and much more

About Portman Dental Care

We are a leading provider of private-focused dental care across the UK/Ireland. Recently, we have merged with Dentex bringing together two of the UK’s leading providers of private-focused dental care with shared values based on community, integrity, and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental groups in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than 1.5 million patients annually across the UK, Ireland, and Benelux.

If you would like to find out more about this Business Analyst opportunity, or to find out about other opportunities with us, please press apply. Alternatively, please feel free to share this opportunity with friends or colleagues.

Business Analyst job description

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We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.