Business Development Manager (BDM)

Salary £40,000 - £45,000 (depending on experience) + bonus

OTE £70,000

The Role

The role of Business Development Manager is primarily responsible for generating new business. As a Business Development Manager, you will be selling our award-winning RiskProof software along with a full range of Food, Health & Safety and Fire Safety Compliance and Training solutions into the Hospitality, Retail and Leisure sectors.

This role is part of the Commercial Team and reports into the Business Development Director.

Full product and services training is provided and we have an industry-leading uncapped commission structure.

The Company

Shield Safety is the UK’s leading provider of Food Safety, Fire Safety and Health & Safety software and services. Trading since 2003, the company was founded by Food Safety and Health & Safety Practitioner Mark Flanagan, who believes in making safety simple for every business in the UK.

For the past 20 years, Shield Safety have been working with some of the largest and most respected brands in the UK Hospitality and Retail sectors, including Tesco, Revolution Bars, Interstate Hotel Group, Malmaison and Wilko Retail Ltd, and we have an impressive 95% customer retention rate. Through service-delivery and our flagship cloud-based software and companion app, RiskProof, we are helping businesses revolutionise their safety processes.

Key Responsibilities

• Working closely with the Sales Development Representatives and others with the Commercial team to book and attend appointments with new prospects, both virtually and in-person
• Responsible for individual sales target
• Management of sales leads and keeping CRM up to date
• Responsible for the accuracy of sales letters and quote agreements provided to customers
• Responsible for individual product knowledge
• Responsible for the quality and accuracy of all written and verbal communication to clients, prospects and suspects
• Build and maintain key customer relationships
• Promote the company's products and services, addressing or predicting customer objectives/needs
• Manage and coordinate pitches, tenders and client presentations
• Weekly reporting and sales forecasting

Skills & Experience

• Field based & Web based sales experience, preferably selling a professional service and SaaS based software
• Minimum 2 years' experience in a Business Development Manager role
• Demonstrable consistent target achievement in a high-pressure sales environment
• Proven success of closing sales via web demonstration, with the ability to close the sale in the first appointment
• Experience of working with CRM systems, including the ability to nurture leads through a CRM system and convert to a sale
• Excellent time management skills and ability to manage your own tasks effectively
• Exemplary administration, organisation and communication skills
• An appreciation for cultural diversity and an ability to adapt your communication style accordingly
• Strong negotiation and proposal writing skills
• Ability to deliver a confident and informed technical sales pitch

What We Offer

Continued training and development is key for all members of our team. A tailored training and induction plan is developed for each new starter to help them get up to speed on everything they need to know. For those who like variety, there will be many opportunities to get involved in various projects across departments, and we fully support regular CPD in order to help everyone reach their full potential.

At Shield Safety, we have worked closely as a team of develop an enhanced benefits package that benefits everyone. All of our colleagues benefit from flexible working hours, birthday’s off, remote working options for those who are office-based and we also offer a generous holiday allowance so you can make the most out of your time off. As well as all this, we also provide an enhanced pension scheme, enhanced maternity & paternity leave, health cash plan, financial support and much more to support the health and overall wellbeing of our colleagues.

We are a social bunch and our Social Committee organise regular events and get-togethers to encourage friendships, meet new people and have fun together (both in-person and remotely depending on each person’s circumstances).

Our offices are in the heart of Manchester’s Northern Quarter surrounded by bars, restaurants and music venues. Public transport of all kinds is just a short walk away and close-by there’s plenty of affordable parking. Our culture is passionate, collaborative and diverse and we enjoy working in a relaxed, dress-down environment where dogs are more than welcome.

Job Types: Full-time, Permanent

Salary: £40,000.00-£45,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company car
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Enhanced maternity leave
• Enhanced paternity leave
• Flexitime
• Sick pay
• Work from home

Schedule:

• Flexitime
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme

Application question(s):

• Do you have experience selling a professional service and SaaS based software?

Experience:

• B2B web sales: 2 years (required)
• B2B field-based sales: 2 years (required)

Work Location: Hybrid remote in Manchester