Business Intelligence Officer

• Suffolk County Council - Ipswich, Suffolk IP1 2BX
• £30,151 per annum (pro rata)
• 37 hours per week
• Fixed Term / Secondment until April 2024

We are committed to flexible working, so please read the Job and Person Profile (docx) to find out about the types of flexible working available for this role.

A great opportunity has arisen for you to join Suffolk County Council, working in Children and Young Peoples Services as a Business Intelligence Officer working from Endeavour House, Ipswich.

• Do you have recent experience working on SystmOne?
• Do you have experience supporting front-end system users?
• Would you like to work in an incredibly varied, challenging and rewarding role?

Your role and responsibilities

You will:

• Input into system design and system use within SystmOne units across Children and Young People (CYP) Health teams.
• Develop Service level reporting and provide analysis that supports decision-making and planning.
• Work as part of the Children and Young People’s Intelligence Hub, which specialise in data and intelligence across Children and Young Peoples Services.
• Receive peer support from other intelligence analysts, system experts and system trainers within the team.

What you will need

• Excellent oral and written communication skills.
• Experience using SystmOne.
• Analytical skills for interpreting qualitative and quantitative information.

You can view a full list of requirements in the Job and Person Profile (docx). If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

The team

The team’s main source of data is the Health Management System, SystmOne. This is an integrated health record and is used by services across CYP Health for record-keeping and reporting.

You will be part of a small team that maintains and develops case recording systems, delivers system training and provides data and intelligence to colleagues across CYP Health Services.

We offer a fantastic, inclusive working environment including diverse and active staff networks, great flexible working options and many benefits, as well as the opportunity to improve the lives of Suffolk residents.

Travel and workplace requirements

We positively encourage the use of technology to communicate, but on occasions, there may be a requirement for you to travel to locations away from your contractual base, using reasonable and suitable means available to you. If you require a reasonable adjustment due to a disability to meet the travel requirements of this role, please speak with the contact detailed below.

This role supports hybrid working, a broadly even balance between working from home and working from an office base. Please speak with the contact detailed below if you wish to discuss how that might impact your working arrangements. #LI-Hybrid

For more information

For an informal discussion, please contact Hannah Alston by calling 01473 266506 or emailing hannah.alston@suffolk.gov.uk

If you are considering applying for a secondment, please read the secondment policy and ensure you have sought permission to apply before completing your application.

Please read the Job and Person Profile (docx), before applying for this job opportunity.

In your application, please ensure your statement indicates how you meet each of the criteria in the ‘Person Profile’ section of the JPP.

Closing date: 11.30pm, 21 May 2023.

Interview date: 7 and 9 June 2023.

If you are selected for an interview but are not available on this date, please make contact to arrange an alternative.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

We offer a fantastic, inclusive working environment including diverse and active staff networks, great flexible working options and many benefits, as well as the opportunity to improve the lives of Suffolk residents.

Benefits include:

• Performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• The opportunity to join a large, diverse organisation, with career opportunities across our services
• A supportive culture, underpinned by our WE ASPIRE values
• Access to the Local Government Pension Scheme (LGPS)
• Up to 28 days annual leave entitlement, plus UK bank holidays and two paid volunteering days
• An occupational sick pay scheme
• Learning and development opportunities, including a range of work-based apprenticeships
• Flexible working options, with the right to request flexible working from your first day
• A range of staff networks centred around equality groups
• Plus more

If you would like to know more about our benefits, values and equality commitments please visit our Working for Suffolk County Council pages (www.Suffolk.gov.uk/careers).