Call Centre Agent

Call Centre Agent

Salary: £22,000 - £25,000 OTE £40,000 - Uncapped commission

Horsham, West Sussex. Hybrid working options available.

Guaranteed increase of base salary of £2k per year every year for 5 years! Joining bonus of £1500 paid after successful 6-month probationary period!

Who are we?

Global 4 deliver a range of services to business clients across the whole of the UK, from cloud telephone systems, data connectivity and mobiles through to gas, electricity & IT services. As a forward-thinking business utilising the latest technology, Global 4 support a wide range of clients employing between one employee and thousands!

Our Trustpilot ratings proudly sits at 5 stars in demonstration of our customers satisfaction.

The Role

• Contacting potential Customers by phone to book virtual meetings & face-to-face appointments
• Obtaining details about their utilities and updating our system with them
• Validating contacts & capturing e-mail addresses
• Scheduling and building a pipeline of call-backs
• E-mailing detail to interested parties to aid in scheduling meetings

What benefits will you receive?

• Uncapped commission scheme!
• 50% off our Broadband & Utility packages, completely free after two years
• 33 days holiday allowance including bank holidays
• 5 additional days leave granted based upon length of service
• £250 Bright Ideas Scheme and £1000 refer a friend scheme
• Kudos Employee Recognition Scheme – Including trips abroad!
• Buy & Sell holiday allowance scheme
• Friday drinks Fridge and regular fun incentives

What we are looking for

• Experience within a customer service based role
• Previous call centre experience desired but not essential as training provided
• Hungry, enthusiastic and financially driven with the ability to work towards targets
• Confident verbal communication skills

Global 4 are proud to be an Equal Opportunities and a Living Wage Foundation employer. For further details, please contact our in-house recruitment team either by email: recruitment@global4.co.uk or by telephone on 01403 620261 and ask for Alex.

Annual Salary Range: from £ 22,000.00 to £ 25,000.00

Job type: Permanent

Job terms: Full-time

Location: Hybrid / Horsham, UK

Sector: Sales | Contact Centre

Created at: Jun 1, 2023 9:48 AM

Published by: Alex Arthurs