Call Handler

Age UK Lincoln & South Lincolnshire are recruiting a Call Handler to work as part of our Response Team.

• Beech House, Witham Park, Waterside South, Lincoln, LN5 7JH
• £22,795 per annum
• 35-hour contract (full time)
• Working across 7 days (rotational)
• Between 06:00 and 22:00
• Driving licence and access to own vehicle is essential
• Will involve some personal care

Our vision and mission drive everything we do at Age UK Lincoln & South Lincolnshire

Our vision

A world in which older people flourish

Our mission

To improve the lives of older people

About the role

As a Call Handler, you will receive referrals and triage them into the most appropriate package of care, working closely with the Responders, Team Leaders and other organisations. You may also need to support the team by carrying out personal care tasks to meet the needs of our service users.

Please refer to the job description for further details.

About you

Are you passionate about caring for older people in our community?

Do you have excellent communication and organisational skills?

Are you comfortable working in a fast-paced and ever-changing environment?

This could be the job you've been waiting for!

Please refer to the person specification for further details.

What we provide

• Free enhanced disclosure and barring service check (DBS)
• Uniform and PPE
• Comprehensive training
• On-site parking

How to apply

To find out more and to apply for this role, please use our application form on the job opportunities page on our website.

CVs will not be accepted.

Closing date: Thursday 6 April 2023

Interview date: Thursday 13 April 2023

If you have any questions about the role, get in touch with the Human Resources Department by phone on 03455 564 144.

Job Type: Permanent

Salary: £22,795.00 per year

Benefits:

• Company pension
• On-site parking
• Sick pay

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Work Location: One location