Cleaner - Hatfield, England

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

The Role - Cleaner

Pinnacle Group are looking for a highly experienced, knowledgable and enthusiastic cleaner to help support the team with cleaning duties around the student accommodation at the University of Herfordshire in Hatfield.

This is a full time, permanent position and the hours would be 9am to 5pm, Monday to Friday.

Duties/Key Responsibilities

• To carry out routine residential accommodation cleaning in accordance with the cleaning schedule as directed by the Cleaning Supervisor. This may include some external cleaning
• Cleaning, sweeping, vacuum cleaning, emptying bins, washing, dusting and polishing surfaces including floors, walls, tables etc.
• Filling in for the Supervisor when required (during periods of sickness, absence, annual leave etc.)
• Provide excellent customer service and a prompt response to any task given
• Monitor and replenish consumables within cleaning cupboards and containers as required
• To advise the Supervisor of low stock levels of consumables in good time
• Adopt safe working practices in line with Pinnacle H&S guidelines whilst using appropriate equipment (i.e. vacuums etc.) where necessary
• Wear protective clothing/equipment as instructed
• Act as an effective member of the Pinnacle Facilities team, to help maintain good working relationships with colleagues and staff alike
• To be able to rearrange tasks to cover absences and prioritize areas
• Advise Helpdesk/Maintenance of any building issues encountered during the cleaning process
• Create and implement rotas and clean schedules
• Provide training
• Auditing
• Some administrative work

Skills Required

• Good attention to detail
• Friendly with a ‘can do’ attitude
• Experience of working in a similar role within the sector
• Experience with cleaning methods and equipment including deep cleaning machinery
• Proactive in being able to spot areas that need improving
• Resourceful and self-motivated
• Ability to work independently and use initiative
• Reliable and responsible with a flexible approach to work
• Good communication skills
• (BICSc qualification would be desired though not essential as relevant training will be provided)

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Contact information

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