Cleaning Account Manager

Cleaning Account Manager – London, Canary Wharf

Clean environments make people happier

We Put People First so you can Deliver Outstanding Service

We are looking for a Cleaning Account Manager to join our team in Canary Wharf working on a large corporate contract.

At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career.

You’ll be managing a team of supervisors and operatives, ensuring the sites are properly supervised and that the specified cleaning standards are met and maintained to a high level. No two days will be the same. When you’re dealing with people there’s never a dull moment, and you’ll use your strong interpersonal skills to support and develop your team.

You’ll be:

• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality of service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
• Hold regular contract and specification review meetings with customers
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

You’ll have:

• Excellent communication and people management skills
• Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Ability to work to tight timescales
• Experience working with education clients previously would be highly desirable
• Passionate, flexible, trustworthy, and innovative.

At Churchill, relationships are the glue which holds us together – you’ll be someone who works collaboratively with your team and builds a strong bond with your clients. In exchange, we’ll provide an inclusive and empowering culture where you’ll receive the training and development opportunities that allow you to grow and progress your career.

We understand that you may have personal commitments, which is why we offer flexible working options that suit you. We also offer a range of company benefits that ensure that you are receiving the support that you need to do your best work.

Our Benefits:

• A workplace pension scheme
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…..
• More than 250 perks – and hundreds of exclusive deals and discounts
• A wide range of training programs to help your career development
• Project Mosaic our Wellbeing, Diversity & Inclusion Committee who are leading the charge on all things WDI
• Recognition and reward program to thank our shinning stars
• A Wellbeing hub to support a healthy mind and body

Our commitment to Equality, Diversity, and Inclusion: Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Job Types: Full-time, Permanent

Salary: £40,000.00-£45,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Canary Wharf: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have experience in cleaning management?
• What are your salary expectations for this role?
• What is your current notice period?

Work Location: On the road

Reference ID: 2495