Cleaning Operations Manager

Job Introduction

Sodexo have an opportunity for a Cleaning Operations Manager to join our busy team at our RAF Brize Norton site based in Carterton.

The purpose of the role is to ensure that high standards of service are achieved, maintained, and developed for the assigned operational business area. The role also involves managing all aspects of performance of an assigned group of direct reports.

Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer.

Main Responsibilities

• Achieve gross margin targets by meeting sales targets and controlling waste
• Pass all internal and external audits
• Revenue growth and delivery of year on year performance in your business area
• Year on year balanced scorecard improvement in health & safety; environment; risk; client satisfaction; and quality
• Operational excellence in labour management and performance
• Employee engagement

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

Essential:

• Knowledge of working in a management role within the soft FM service industry
• Leadership skills and knowledge
• Ability to manage in line with strict guidelines and to plan and prioritise accordingly
• Ability to demonstrate attention to detail and adherence to standards
• People management skills including general HR skills in recruitment, training and managing colleague performance including disciplinary and grievance procedures.
• Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication
• Management knowledge of health & safety and food safety
• Ability to make independent decisions
• Ability to work on own initiative within a team environment
• Working knowledge of MS Office (Word, Excel and Outlook)
• Analyse problems analytically, develop opportunities and implement innovative solutions

Desirable:

• Experience of working within military environment
• Previous experience in effectively managing in a similar role
• Health and Safety qualification equivalent to IOSH managing safely
• Soft FM specific technical skills including contract catering, hospitality, retail and cleaning knowledge and skills
• Proven experience of managing client relationships within a contract environment
• Proven track record of leading, managing and developing a team

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Package Description

£31,000 - £32,000 depending on experience

This role requires the successful candidate to work variable shifts across the week. This will include evenings and weekends as per the needs of the business.

Sodexo offers the best range of employee benefits on the market. From discounts that reduce the cost of the weekly shop, to exclusive deals on holidays and keeping active. Our award-winning employee benefits platform offers everything YOU need to make life that little bit better every day.

• Health and wellbeing incentives
• Training and development opportunities
• Reward and Recognition schemes
• Flexible working considered
• Volunteering days
• Cycle to work scheme
• Life Assurance

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

All offers are subject to full security clearance checks