Clinic Manager

Clinic Manager

Location: London (central)

Full Time - Permanent

• Attractive salary
• Attractive Bonus & Commission
• 33 days annual leave (incl BH)
• Discounted products & treatments

About élan

élan is a new chain of Aesthetic clinics operating in both UK & Australia, with plans to expand into other countries across the world.

We aim to be the first-choice beauty destination dedicated to delivering an exceptional personalised beauty experience, intended to meet our clients skin care needs.

élan clinics are designed to provide treatments that deliver real results, but within the comfort of a refined yet relaxed environment that seamlessly combines advanced skin care technology with our team of highly skilled therapists and nurse prescribers to deliver exceptional skin care services.

As a Clinic Manager at élan UK, you lead a team that is driven towards achieving exceptional customer service. You must be a passionate and motivated leader that believes in going that extra mile for our clients to tailor a solution to their skin concerns and achieve the very best results.

You want to be part of a team that is professional yet fun, competitive, but caring where you support and drive your team to exceptional results bother for our clients and the business.

This is a really exciting opportunity to join our business and build a career with a successful organization, where your leadership team have intimate knowledge and decades of experience in the laser and beauty clinic industry. We love nothing more than offering career pathways as our business expands.

élan laser clinics is a new and growing chain of Aesthetic clinics internationally. We operate high quality laser, skin and body treatments using the very best technology and we are looking for a talented and enthusiastic Clinic Manager to join the team in our new clinic in London.

The Opportunity:

Reporting to the National UK Manager you will play a key role in ensuring your clinic achieves financial performance by:

• Leading, motivating and managing a high performing team.
• Delivering industry leading customer service at all times.
• Being a true ambassador for our vision and values.
• Efficient and effective diary management ensuring we have the best availability for our clients, with the right people doing the right treatments at the right time.
• Ensuring the team of therapist are fully trained and their knowledge is kept up to date with ongoing training;
• Full P&L management using every opportunity to maximise revenue and minimize costs.
• Ensuring the clinics standards are maintained at all times, through ongoing inspection;
• Driving the clinic performance through motivating the team to achieve their individual KPI’s

Skills and experience required:

• Demonstrated experience as a successful team leader;
• Qualified Beauty Therapy NVQ 3, admirable, but not essential;
• Ideally you will be educated to degree level and have a minimum of 3 years management experience gained within either aesthetics, private health, beauty/Spa, hospitality or retail services.
• Excellent organizational and communication skills with the ability to drive a positive culture;
• Proven people management skills, capable of leading and building high performing teams.
• You should be willing to work a minimum of alternate weekends (Saturday and Sunday) and 2-3 lates per week.
• Budgetary management to control costs and experience of P&L Accounts.
• A positive can-do attitude.
• A good understanding of statutory policies such as Health and Safety and HR.

If you are passionate about delivering high standards of customer service within an environment that offers that ‘extra’ luxury for its clients, whilst providing a long-term career by helping grow this fantastic business, then we want to hear from you.

See more at:

Website: www.elanlaserclinics.co.uk

Job Type: Full-time

Salary: £40,000.00-£50,000.00 per year

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Performance bonus

Application question(s):

• Experience of setting and achieving KPI's

Work Location: One location

Reference ID: Elan-CM-LDN-JA-080223