Who We Are
The CX EMEA Cyber Security Centre of Excellence (CoE) is a centralised team built to provide deep cyber security expertise to support and drive security services growth through innovation, specialized delivery and pre-sales capability.
As part of the continued focus on cyber security as a catalyst for growth we are seeking a Customer Delivery Advisor to join the team. We are looking for an expert in the field of cyber security, who can demonstrate the ability to engage at CxO level, have a solid grasp of key security and compliance frameworks such as NIST, MITRE, ISO, GDPR, NIS2 and TCR and can then translate that to a services-led solution.
Role Description
As a deep cyber security expert in the CoE team, you will be required to:
- Evangelize innovative point of views on how digital technology transforms the way business is conducted.
- Translate customers’ business needs into IT strategy, IT Governance, and IT-Service Management. Coordinate both the enterprise and technology architecture with the customer’s business/digital strategy.
- Leverage Cisco expertise and industry best-practices to connect business objectives with IT priorities while driving architecture alignment/maturity and delivering valuable outcomes.
- Engage at CxO and executive level to position CX value proposition and craft the customer's technology agenda. Identify customer value maximization opportunities, positioning Cisco as an E2E partner to co-create and deliver.
- Benchmark customer capabilities against competitors and peers in similar industries / markets and also globally.
- Define customer target state cross-technology architecture and operating / business models aligned to measurable customer value (customer business critical metrics and targets).
- Build and support the execution of a pragmatic digitization roadmap and program by identifying quick-wins and prioritizing initiatives, to govern and de-risk the implementation of technology strategies.
- Craft and articulate the financial justification of programs and associated technology spend
- Improve the adoption of Cisco technologies and services through the delivery and governance of innovative operating models to make sure customer organizations are ready to more quickly consume new capabilities.
- Identify areas for expansion, particularly of Cisco’s recurring revenue solutions along the technology roadmap, supporting the delivery, sales and business development teams to build the associated business requirement.
Required experience:
- Must be a credible security evangelist and advisor to C-level executives.
- 5+ years of experience and direct responsibility for developing security strategies for companies and/or governments and for overseeing the implementation and execution of the strategies.
- Solid understanding of a sales process and the ability to work with stakeholders from quota carrying sales resources, to partner manager and partners and most importantly customers to develop opportunities which yield profitable long-term relationships.
- Understanding of security controls/frameworks; including knowledge of ISO 27001, GDPR and NIS2
- Broad knowledge of SOC strategy/definition
- Broad information security proficiency, covering access control, network security, SDL, cryptography, key management, hardware security modules, security architecture and design, operations security, legal/risk/compliance, and physical security.
- Knowledge of Cloud and Azure/AWS security frameworks.
- Strong oral and written communication skills, strong influencing skills, experience in public speaking to large and small audiences.
- Willingness to travel through-out EMEA.
- Must be fluent in English.
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#REMOTE
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
