Id Job: 3172314
About The Accountancy Partnership
A full time or part time Customer Service Assistant is required to join a modern, technology focused accounting and software company in Wirral. The Accountancy Partnership has been in business for 14 years and since that time has recruited a client base of more than 12,000.
They employ more than 100 members of staff and have developed various software products including cloud accounting software Pandle (www.pandle.com).
The Accountancy Partnership are focused on the smaller end of the market, meaning their clients are typically owner-managed businesses and micro businesses. They offer their services nationwide which has resulted in a very diverse client portfolio.
The company has grown more than 40% year on year since inception. This is set to continue, meaning solid career prospects/progression is available for staff members.
Job Description
A full time or part time, permanent Customer Service Assistant is required to join our customer service department with various tasks. The role would involve a range of duties such as dealing with client feedback and making courtesy calls along with processing client survey forms and helping with disengagements to provide a smooth and friendly service. Full training and guidance is offered with the role.
Benefits may include:
The Candidate
The candidate should be good at managing their work load and must ensure a high quality service is produced at all times. The candidate should also be confident, a good decision maker, patient, friendly with a professional telephone manner and highly organised.
Minimum of 22.5 hours per week but alternative hours can be agreed.
For more information about our company please visit www.theaccountancy.co.uk
Job Types: Full-time, Permanent
Salary: £20,659.18-£24,192.90 per year
Benefits:
Schedule:
Supplemental pay types:
Work Location: In person
