Customer Service Administrator (9 Month Contract) Full TimePermanent

• Position: Customer Service Administrator (9 month contract)
• Salary: £21,721
• Location: Brighton
• Hours: Monday to Friday 37.5 hours a week plus some Saturday mornings with time back in lieu
• 25 days holiday, great progression, full training and hybrid working plus more

We have a number of Customer Service Administration roles to support a large and busy employer in Brighton. The Admin roles are initially on a 9 month fixed term contract but could lead to permanent positions.

The Customer Service Administrator roles will include:

• Delivering excellent customer service through email and postal correspondence
• Providing administration support to the phone based customer service agents
• Learning company products and services and undertaking internal development and training
• Managing online messaging and online administrative tasks
• When the call centre is busy you will occasionally help on the phones with customers too

The hours are Monday to Friday 9am to 5.30pm and occasional Saturday mornings (once every six weeks) during busy periods with the time back in lieu.

The salary is £21,721 plus an excellent working environment as well as great company benefits.

The role will involve training for 4 weeks in the office full time then be hybrid, with 2 to 3 days a week from home if requested.

First Recruitment Services are acting as an Employment Agency in relation to this vacancy.