Id Job: 3172314
An individual looking to join our Responsible Gambling Support team with a desire to help and support customers.
You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures.
Responsible Gambling is extremely important to us and our dedicated support team will help our customers by promoting safer gambling.
Your progression and success will be supported from your very first day with an excellent training programme and continuous development throughout your journey with us. The position is offered on a full time basis working any five days from seven between 07:00-23:00.
In return, we offer a generous bonus scheme, long service recognition and a wide range of other benefits. The starting salary for this position is competitive increasing to £26,978 per annum upon successful completion of training.
This role is eligible for inclusion in the Company’s hybrid working policy where you will have the option to work up to three days from home.
Successful applicants will need to provide proof of eligibility to work in the UK.
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.
Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.
Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
