Customer Service Representative - Spanish, Italian or French Speaking

Customer Service Representative - Spanish, Italian or French Speaking

The Company:

The Kurt J. Lesker Company is a leading global manufacturer and distributor of high-quality scientific vacuum products. We have been established for over 70 years and have sites across the globe! We supply multiple industries, including semiconductors, aerospace, R&D, universities, electronics, optical coating and the solar panel research/production market.

The Role:
Are you passionate about customer service? Are you always looking for innovative ways to solve customer queries? Are you experienced processing orders on a Customer Relationship Management (CRM) system?

If this sounds like you, then we have an excellent opportunity to join our dynamic multilingual sales team!

The KJLC EMEIA Sales team are highly skilled, with various technical expertise, languages and a wealth of Sales and Customer Service experience. We are looking for a highly motivated and passionate individual to continue the growth of our team and support the development of our Spanish Territory.

This is a full time, hybrid position based from our facility in St Leonards, East Sussex. Tuesdays, Wednesdays, Thursdays from the office and Monday and Friday from home. We offer a range of start and finish times and the added benefit of summer hours allowing an early Friday finish!

Overview of Customer Service Representative Responsibilities:

As the Customer Service Representative, you are responsible for processing all territory orders, providing customer with proactive updates relating to their orders, answering customer queries and achieving or exceeding sales KPI’s within your territory.

About you:

• You will have great communication skills
• You will have a true passion for customer service
• You will have excellent written and spoken English and either Spanish, French or Italian language skills
• You will have experience using a Customer Relationship Management (CRM) database
• You will have previous experience in a Customer Service role
• You will live within a commutable distance to EMEIA Head Office and be available to start within the next 4-8 weeks

What can we offer you?

As a privately held company, we can focus on the long term and invest in the future, which has allowed us to stay at the cutting edge while providing stability and growth for our employees for the last 70 years. Join us and be a part of something truly special.

• Competitive salary
• 25 days annual leave + bank holiday
• Matched pension up to 5%
• Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a 24-hour doctor service and cognitive behaviour therapies
• Income protection insurance
• Cycle to work scheme
• Enhanced maternity/paternity pay
• Hybrid working
• Monthly company lunch
• Corporate, wellness and charity events throughout the year

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