Customer Service Support

Id Job: 3172334

🏒 On-site
πŸ’Ό French Selection
πŸ“ Leicester, England
πŸ•’ 1 day ago
πŸ’° 30000 GBP ANNUAL
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Job Description

Leicester

Ref: 2274EU1

COMPANY PROFILE

Our client is well-established company who is a leader in their field with the global footprint

RESPONSIBILITIES

Customer Service Support
Salary: Up to £30,000 pa (DOE)
Location: Leicester, Leicestershire- office based
At commutable distance from Hinckley, Coventry, Rugby, Northampton, Corby, Oakham, Melton Mowbray, Loughborough, Tamworth, Birmingham, Derby, Nottingham, Leicestershire, Nottinghamshire, Northamptonshire, Warwickshire, Derbyshire.
REF: 2274EU1


Main Duties:

To deliver the highest level of customer service at all times


The Role:

  • Deliver Excellent Customer Service
  • Ensure that all customer orders are processed and acknowledged
  • Double-checked the estimated delivery date with company deadline and guidelines
  • Process enquiries (Telephone & Email) in a timely fashion
  • Register all customer call into CRM software
  • Manage and ensure proactive customers communication
  • Keep accurate records and data input
  • Deal with customers complaints

CANDIDATE'S PROFILE

  • Excellent communications skills with both internal & external customers
  • Previous experience within Customer Services
  • Knowledge of Export documentation would be advantageous
  • IT skills (Ms Office, CRM)
  • Excellent problem solving skills

SALARY

Up to £30,000 pa (DOE)

Keywords

Customer Service, Customer Care, Order Processing, Shipment, Coordination, Quotation, Documentation, Logistics, Delivery, Sales Administration, Order processing


STATUS

Live

SALARY

Up to £30,000 pa

REFERENCE

2274EU1

LOCATION

Leicester

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