Data Administrator

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

This post presents an exciting opportunity to become a Data Administrator within Commissioned Rehabilitative Services in the London region. Commissioned by HMPPS, these services are focused on supporting adult male ex-offenders across the following services:

• Personal Wellbeing
• Financial Benefits and Debt

This role will involve working in close partnership with delivery partners including HMPPS, the Voluntary Sector and other Criminal Justice organisations.

The Data Administrator supports the running of the contracts through administrative support, performance reporting, and evaluating trends.

The role will be based office based but may require some travel to sites in the community as well to access training and supporting other teams when necessary.

Main Duties & Accountabilities

Your main responsibilities will be split across Data and Administrative responsibilities:

Administration:

• Creating process maps and guidance documents.
• Distributing letters and logging this process on a database.
• Collating promotional information for our stakeholders.
• Maintaining records in accordance with Probation, Prison and Organisational policies and procedures.
• Assisting with monitoring and maintaining booking systems such as MS Bookings and MS Outlook.
• Actively promoting equality and diversity taking account of the different needs of each Service User.
• Engage with stakeholders appropriately to support the ongoing service.
• Supporting our estates bookings and invoicing queries as required.
• Continuous support to the wider team in daily administrative tasks.

Data:

• Respond to data requests from Team Leaders and Senior Operations Manager.
• Create reports in a timely manner against deadlines e.g. Quarterly figure reporting.
• Gather and capture data for regular needs analysis or bidding support for Catch22.
• Document appropriate records and information to support contractual requirements.
• Assist with analytical research and evaluation to identify trends and help towards.
• Ensure that all data and information is managed, stored and destroyed in line with agreed data management policies compliant with the Data Protection Act 1988 and 2003.
• Catch22’s continual improvement of services.
• Use relevant information and technology appropriately with proper attention to data security.

Please click here to view the full job description.

Essential:

• Good basic education, including Maths and English GCSE or equivalent.
• Evidence of continual professional development.
• Experience managing administration tasks to a high standard.
• Experience working with Microsoft Office - Word and Excel.

Desirable:

• Any qualification relevant to working in services with those in Criminal Justice System, for example criminology/ criminal justice/ social care/ mental health/ IAG/ Family.
• An understanding of legislation, research and Probation performance requirements relevant to the Rehabilitation of Offenders.
• Experience of writing assessments or reports.
• Knowledge of MCA/NOMS/DAG/HMPPS DAPF.

Salary: £23,857.00 per annum
Hours: 38 hours per week

• 28 days annual leave + bank holidays, rising to 33 days with service.
• Pension scheme with matching contributions of up to 4%
• Discounted shopping opportunities

This role is subject to an Enhanced DBS and MOJ checks.

Whilst Catch22 is a Ban the Box employer as part of conditions working for this particular contract successful candidates may be asked to gain HMPPS vetting (if ever required to satisfy business need), there are certain previous convictions that may prevent you from being successfully cleared. Catch22 has no influence on this decision nor autonomy to override the outcome.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.