Data Governance Lead

Grade A - £50,466 - £60,330 (National Framework) or £55,635 - £65,499 (London Framework - if you are London or homebased and live within the boundary of the M25) plus up to a £10,000 allowance for exceptional candidates.
There is also a homeworking allowance of £529 per annum for those working from home.

Contracted Hours: Full time 37 hours per week

Contract Type: Permanent

Location: Home based

Closing date: Sunday 26th February 2023 at 11.59pm

Sponsorship – We can support Skilled Worker Sponsorship for this post subject to candidates meeting the required eligibility for a Skilled Worker visa. However, please do note the post is UK based and relocation support is not available.

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us, make a positive impact to health and social care within England, then read on.

Why this could be a great role for you…

This is an exceptional opportunity for an individual with experience of enterprise data governance frameworks to step into a vital role in implementing our data strategy.

Joining us during an exciting period of development, you’ll support us as we strive to find better, more innovative ways of working. What’s more, your contribution will be rewarded with an extensive range of wellbeing and lifestyle benefits, internal reward schemes and fantastic flexible working policies.

What’s more, our data-based roles are offered on a full-time, job share or part-time basis and we are happy to discuss alternate working patterns.

So, if you have what it takes to play a leading role in using data to ensure the best outcomes for England’s health and social care services, then we want to hear from you.

What we can offer you...

Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32.5 days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All of our Homeworkers are also kitted out with everything they need to comfortably work from home.
We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.
We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

What you will bring…

• Serve as a Data Governance Subject Matter Expert to support all Data & Insight team members.
• Work with Analytic Content and Insight Product teams as they develop new data assets to ensure that requirements and acceptance criteria contain data governance required activities, such as business metadata attribute descriptions, technical data dictionary and cataloguing, and compliance tagging/classifications.
• Provide data governance advisory services to the business, Data Owners, and Data Stewards, bringing deep knowledge of data governance to safely and robustly drive value from the data CQC holds.
• Embed a culture of data empowerment by coaching others on data governance best practices, and help author policies, standards, and processes, enabling people to confidently use data.
• Educate and provide knowledge transfer to business and technology team members, helping raise data literacy across CQC.
• Work as part of a network of colleagues across CQC contributing to the delivery of a successful records and information management policy and knowledge management approach.
• Support excellence in Insight Product development, by ensuring that features and story acceptance criteria align with Data Governance principles and standards.
• Help embed a culture of data empowerment by coaching others on Data Governance best practices, and help author policies, standards, and processes, enabling people to confidently use data.
• Drive and build relationships internally and externally.
  Assure that appropriate quality control and assurance is undertaken to ensure consistency, accuracy and relevance of unit outputs.
• Role model behaviours that drive efficiency and quality through continuous improvement and effective change to deliver the Data & Insight operating model.
• Ensure that the views of the public and people using services are in the design and delivery of Data & Insight services and products.
• Promote a strong data culture across CQC in line with the organisational data strategy.
• Role model inclusive behaviours in everyday interactions.
• Promote a culture of respect and fairness and understand personal responsibilities around delivering against CQC diversity and inclusion strategy.
• Demonstrate competence and support others to achieve behavioural excellence through our Success Profiles (Grade A) ensuring yourself and those you work with are the best that they can be.
• Role model and support others to instil our values into everything that we do.

Essential Skills and Experience:

• Educated to degree level or have equivalent professional experience.
• Experience in implementing or maintaining in a company-wide data governance program.
• Strong knowledge of current Data Governance standards (e.g. ISO 90001, GDPR, PCI, UKGC, Data Protection).
• Strong technical ability, experience of implementing data solutions.
• Experience of data architecture and modelling and improving how data is consumed.
• Strong knowledge of Data Management requirements based on best practices.
• Proficient in working with an Agile product-based approach.
• Excellent decision-making skills and sound judgement with minimal supervision and able to coach others to develop their decision-making skills.
• Proven experience in managing conflict and articulating coherent rationales for action.
• Proven ability to anticipate problems, know how to prevent them and understand how problems fit into the larger picture. Can also develop problem solving capabilities in others.
• Expert ability to manage stakeholder expectations and facilitate discussions across high risk and complexity or under constrained timescales.
• Expert understanding of relevant data sources, tools and systems including knowledge of how to influence senior stakeholders in data approaches.
• Proven ability to tailor communications in the most appropriate and compelling way for the audience (including large audiences) and have experience in leading others to do so.

Desirable:

• Knowledge and understanding of the health and care sectors.
• Experience of data lineage/catalogue tools e.g. Semarchy, Collibra.
• Experience delivering or working with cloud-based data platforms.

For an informal discussion or further information on the role, please contact Laura Aldridge, Head of Enterprise and Data Reporting at Laura.Aldridge@cqc.org.uk

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: recruitment@cqc.org.uk

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

For this role, we are particularly encouraging people from Black and Minority Ethnic communities and people with a disability to apply, who are currently under-represented at this level in the organisation.

Our Values

Excellence – Meeting our challenge to be a high-performing organisation
Caring – Treating everyone with dignity and respect
Integrity – Demonstrating our passion for ‘doing the right thing’
Teamwork – Enabling us to be the best we can