Delivery Service Operator

There is no other business quite like ours, we think this is a special place to work, even if we do say so ourselves! That means an opportunity like this is not to be missed.

We have been making life taste better since 1908. As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix, and frozen drinks categories – so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK’s leading food manufacturers to provide a truly unique range of products everyone loves.

Our Out of Home business delivers a comprehensive soft drinks solution for customers operating within leisure, catering and hospitality. We offer the widest range of post-mix brands and frozen drinks, giving customers the right product for their own customers. With our national distribution network and full service capability for supply, installation and equipment maintenance, we provide a complete and credible drinks offer!

At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are.

It is our team of talented people that make us. We are actively looking for difference and we are working hard to make sure all our practices are inclusive.

We’re looking for a Delivery Service Operator to join our team in the Stirling area. The purpose of the role is to pick customer orders following stock rotations practices, deliver customer orders in line with the planned schedule and complete all delivery administration.

ABOUT THE JOB:

• Pick customer orders and deliver in accordance with planned schedule & safe systems of work.

• Complete all delivery administration to a high quality & in a timely manner.

• Ensure adherence to agreed customer service levels for delivery of product and consumables.

• Complete housekeeping and stock rotation in depot.

• Develop good customer relationships in outlet.

• Respond professionally to customer complaints, resolving where able to do so or escalating for further investigation where required.

• Identifiy potential sales opportunities and customer solutions when visiting customer premises.

• Manage allocated vehicle,adhering to regular maintenance and cleanliness requirements and completing daily vehicle checks to ensure safety before use.

• Comply with all legal, people, workplace & facilities andfleet management policies & practices and the OOH governance framework within your region.

• Comply with all mandatory training requirements & actively manage own development & learning opportunities.

WHAT YOU WILL NEED:

• Multi Drop Delivery Driver experience

• Experience of operating within a customer service environment, ideally within leisure & hospitality

• Used to working as part of a team to achieve agreed customer service levels or team objectives

• Experience of working inaccordance with safe systems of work and standard operating procedures

• An understanding of the Out of Home products and equipment

ABOUT YOU:

• Natural organiser with an ability to motivate and set own goals

• Works well with others within a team to achieve team goals and offer support

• Driven, resilient and passionate

• Agile and adaptable

• Hands-on attitude with a natural curiosity to learn

• Focus on sharing good practices, continuous improvement and finding a better way

• Organised, completer / finisher mentality

• Open, honest, authentic and approachable

No matter where you work in our business you will be entitled to the following; these are just some of the benefits;

• 25 days holiday (with opportunity to buy extra every year)

• Private medical cover

• Your birthday off work

• 1 day a year off work to volunteer in the community (you choose)

• A generous pension scheme

• Annual Bonus

Join us and #findyourdifferent

While our people tell us Nichols plc is a great place to work, we know we can do more. We are committed to being an inclusive employer and are learning what this means every day.

We are striving to ensure we are building more diverse teams, we are at our best when we bring together our different life experiences, ways of thinking and individuality.

Any job offer is subject to an individual’s Right to Work in the UK. Unfortunately, we are unable to sponsor visas.

This position will be subject to a satisfactory Basic DBS check.