Deputy Director, Financial Products & Services

In Customer Strategy and Tax Design, we are working to build a trusted, modern tax administration system – one that brings in revenue for public services, makes it easy to get it right, is valued and trusted, and which promotes sustainable economic growth.

• We design the tax, payments and customs system.
• We focus on customer experience to improve the system.
• We use professional expertise and analysis so that HMRC can bring in maximum revenue, make payments, and assure the system’s integrity.
• We lead delivery of policy changes, and use our expertise to improve design for the future.
• We have roles that are interesting and challenging, with opportunities to innovate, collaborate and develop.
  

As Deputy Director, Financial Products & Services, you will lead a team of around 30 people and will be responsible for the tax regimes for banks, insurers, asset managers, a wide variety of investment vehicles, and recognised stock exchanges. Your remit also includes the tax rules applicable to financial transactions, such as loans and derivatives, and innovative areas such as cryptoassets.

The team works to improve the tax system, securing tax revenue, while encouraging investment into the UK economy, incentivising growth and identifying ways to increase simplicity and reduce costs for HMRC and our customers. In particular, we work closely with policy partners in HM Treasury, the financial regulators and industry stakeholders on new policy and legislation to improve the tax system and ensure it keeps pace with external developments in the financial and fintech sectors.

The team works closely with colleagues across HMRC’s Customer Compliance Group to prevent and address non-compliance, including the use of financial transactions financial transactions for base erosion and profit shifting. You will play a vital role in minimising the tax gap by designing out opportunities for non-compliance and supporting case work and high value litigation.

Key Responsibilities:

• Lead and develop a team of around 30 tax and policy professionals
• Provide highly visible people leadership, building an inclusive culture and championing staff engagement;
• Make a strong contribution to the leadership of BAI and HMRC more widely, setting the strategy and direction of the directorate as a member of the BAI Senior Leadership team.
• Be responsible for a wide range of tax legislation applying to different types of financial businesses and transactions
• Work in close and effective partnership with HM Treasury, regulators and industry to develop new policy and legislation in order to meet the government’s policy objectives
• Contribute to HMRC’s strategic objectives for a modern and trusted tax administration, working on measures to reduce the tax gap, improve the customer experience and support the UK economy
• Act as joint Senior Responsible Officer for the Code of Practice on Taxation for Banks
• Support operational compliance colleagues to ensure consistent and effective operation of the tax rules, advise on risk assessment, and provide guidance and certainty to customers and advisers where appropriate
• Provide leadership and support for high value litigation
• Represent HMRC effectively with senior external stakeholders

As a senior leader in HMRC, you will play a key role in the leadership of the department. You will have a passion for building capability and an inclusive culture and for innovation to improve tax policy and administration.

You should be comfortable working at pace in a complex, fast-moving, multi-stakeholder environment with high levels of senior visibility.

You will need to work collaboratively and be prepared to work confidently with ambiguity, able to range between technical detail and strategic considerations, be a good communicator with strong inter-personal skills.

Essential Criteria:

• Excellent leadership skills, with experience of building and leading diverse teams and a proven record of delivering through others;
• Experienced tax or policy professional with a strong track record in developing policy and legislation, able to lead the design and development of innovative tax policy and technical solutions
• Ability to develop and lead strategic approaches, working across organisational boundaries
• Excellent stakeholder management and communication skills, able to deal confidently with senior internal and external stakeholders (including senior officials and ministers).
• Ability to think strategically, challenge effectively and communicate clearly on complex financial and technical issues
• Ability to work under pressure and to respond quickly to changing circumstances and tight timetables

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the department and wider Civil Service. It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you’ll benefit from regular performance and development reviews to ensure this development is ongoing. As a Civil Service employee, you’ll be entitled to a large range of benefits.

This includes:

• 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to your public/bank holidays.
• Hybrid working arrangements, including 2 days a week working from home
• This will be complimented by one further day paid privilege entitlement to mark the King’s Birthday.
• Interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.
• A competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; where your contributions come out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.
• Flexible working patterns and access to Flexible Working Schemes allowing you to vary your working day as long as you work your total hours.
• Generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers.
• The use of onsite facilities (where applicable).
• Occupational sick pay.

Job contact :

Name :
Kamen Hulbert
Email :
kamen.hulbert@hmrc.gov.uk
Telephone :
Kamen Hulbert

Recruitment team

Email :
hmrcrecruitment.grs@cabinetoffice.gov.uk