Despatch Clerk - Days

DHL Parcel UK is one the UK’s leading integrated parcel businesses. As part of the Deutsche Post DHL Group, we have an extensive delivery network which covers the UK and over 220 countries. We are committed to pushing the boundaries of the express parcel delivery markets and aim to be the first choice for customers.

Excellence. Simply Delivered. That is what we do

Due to continued growth, we are currently hiring for an Despatch Clerk based in our hub in Ryton on Dunsmore to be responsible for the coordination of the Linehaul vehicles transiting the site as well as pivotal duties in the day to day management of the Ryton based Linehaul drivers. Reporting into the Duty Controller, you will work as a part of a team in a key operation role in the National Hub Control Room.

40 hours per a week, from Sunday - Thursday flexible start time to be agreed in the morning.

Key Responsibilities:

• Understand and interpret Linehaul schedules as produced by the Linehaul Planners.
• Matching of drivers to schedules.
• Production of outbound loads and load manifests for driver despatch purposes.
• Briefing and debriefing of site based drivers including agency drivers.
• Downloading of Digicards and production of infringement letters if relevant.
• Completion of Agency Declaration Forms and Agency Hours Forms.
• Allocation and recording of vehicles issued.
• Liaison with warehouse staff regarding inbound and outbound loads.

Experience & Skills required:

• Experience in a coordinator or administrative position
• Experience working within a customer service environment desirable

About Us:

Our attributes are the lifeblood of everything we do. We are looking for people to join us, who have a ‘Passion’ to deliver with a happy heart, energy and commitment. We want our people to work ‘As One’ team across all areas of the business with a ‘Can Do’ mindset and commitment to deliver ‘Right 1st Time’ for all of our customers.

As well as offering competitive salaries at all levels and in every area of the business, we also offer a comprehensive benefits package designed to help you make more of your money, safeguard your future and enhance your health and well-being.