Digital Analytics Manager

Job Title: Digital Analytics Manager
Contract Type: Permanent, Part Time, Full Time, Job Share option available
Salary Range: £50,000 - £58,000 depending on experience
Location: Remote

Ageas are on a journey of change, transforming our business to become a leading digital insurer which is what makes now the perfect time to join us! With great change comes the need for great people and with that in mind, our Digital team is expanding, and we have a number of exciting opportunities where you can play a pivotal part in Ageas’ digital transformation.

As Digital Analytics Manager, you will form part of our Digital Marketing team, reporting into our Digital Journey Manager, working closely with our UX/UI experts and Digital Designers to identify opportunities to improve our customer journey. Using our Analytics tools, you will drive business performance and customer engagement of the websites across Ageas Direct Brands. Responsible for the line management of two Digital Analysts, you will interpret data, reporting and identify opportunities to improve our customer journey, ensuring all changes are underpinned and driven by numbers.

Your responsibilities will include:

• Provide detailed insights and recommendations into customer behaviour, online journeys, conversion rate optimisation and funnel analysis using web analytic tools and other data sources.

• Define and develop the web analytics roadmap and capabilities for Ageas.

• Take ownership of the online optimisation programme, driving prioritisation from robust analysis of performance and providing on-going reporting on the success of the testing

• Identify key areas of focus to optimise and drive performance of the aggregator journey working closely with the Commercial Team to deliver positive commercial performance.

• Work collaboratively with the wider Digital team on analytics requirements and measurement for product launches, regulatory change, small change and project delivery.

• To take responsibility for managing, coaching and developing team members to ensure that the team feels highly valued, engaged and motivated.

• Managing relationships with digital media partners and presenting opportunities to establish new relationships.

What you will need to succeed as our Digital Analyst:

• Extensive experience managing web analytics platforms such as Google Analytics, Adobe Analytics, Sessioncam for high volume, transactional websites

• Expertise in building dashboards and data visualisations through, but not limited to, Excel and Google Data Studio

• Excellent interpersonal and communication skills, able to build productive relationships both internally and externally

• Highly commercial outlook with exceptional problem solving, analytical and numerical skills

• Be a self-starter and team player, with ability to work autonomously and prioritise efforts on the things that matter most for customers and our business

• Flexible and adaptable with an ability to drive change forward in the business through strong influence of business areas

• Strong problem-solving skills to identify critical issues and opportunities, evaluate options and provide clear recommendations and plans for business growth

• Stellar analytical ability with capability to transform online critical metric CX data into impactful insights and execute upon them

• Determination to deliver with a proactive, creative approach to development and problem-solving

• Excellent interpersonal, stakeholder management and relationship building skills, across all business functions

If you have the following this would be a huge bonus:

• Previous Line management experience

• Experience working in agile environments and use of appropriate tools

• Experience in Financial Services

Here are some of the benefits you can enjoy within the Digital Analytics Manager role based in Bournemouth:

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 31 days holiday (inc. bank holidays) and you can buy and sell days.

Supporting your Health – Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Yoga, Mindfulness.

Supporting your Wealth – Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.

Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.

Benefits for Them – Partner Life Assurance and Critical Illness cover

Getting Around – Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover

Get some Tech – Deals on various gadgets including Wearables, Tablets and Laptops.

Supporting you back to work - Return to work programme after maternity leave

About Ageas:
We’re one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.
Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements.
To find out more about Ageas, see About Us.

Want to be part of a Winning Team? Come and join Ageas.

Click on the ‘Apply button’ to be considered for our Digital Analytics Manager opportunity at Ageas in Bournemouth.