Id Job: 316a354
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Our opportunity…
Edinburgh Gin – Distillery Ambassador
We currently have an exciting opportunity for a fun, energetic and enthusiastic individual to join our family as one of our prestigious Distillery Ambassadors at our Edinburgh Gin distillery. As a Distillery Ambassador, you will be a true advocate of Edinburgh Gin, delivering engaging distillery tours and tastings, virtual experiences, retail and event work.
We have a multi award-winning premium gin and our visitor experience is rated on Trip Advisor as one of Scotland’s top-rated tourist attractions! Our Edinburgh Gin Distillery can be found in the bustling Westend of its home city.
We’re looking for someone who is charismatic, can use their own initiative, has a positive work attitude and a strong focus on providing an exceptional visitor experience. Our experience offering is varied and our visitors come from all over the world to learn about Edinburgh Gin, so the ability to adapt and build rapport with different groups is essential. Typical daily tasks include hosting tours, guiding guests through in-person or online tastings, and assisting with the preparation and clearing down of experience spaces on-site.
Our Distillery Ambassador role is a varied and rewarding role so… if this type of role excites you then we’d love to hear from you!
The working pattern is flexible hours on an annualised basis and will include weekend and occasional evening work. We are an equal opportunities employer, however unfortunately due to the age of the premises the distillery is not currently wheelchair accessible. Candidates must also be able to demonstrate that they currently have the required documents to live and work in the UK.
Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Glengoyne, Tamdhu, Smokehead, to name but a few! ‘Crafting Spirits With Passion’ is what we do best. This is a rewarding role with a competitive hourly rate and excellent staff benefits. If this role appears to be ‘right up your street’, then we’d love to hear from you…
Click the Apply Now button to create an account with us and register your interest in the position. We are looking for you to submit your CV & provide us with a cover letter.
Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out!
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Proudly supporting the #OpenToWork movement.
Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.
ROLE SUMMARY
Our Distillery Ambassadors are the public face of Edinburgh Gin and Ian Macleod Distillers. Your role is to bring our world class processes and spirits to life, communicating the essence of the brand in a way that fundamentally delights consumers, inspiring long-term brand devotion. The role involves the delivery of customer facing activities including guided tours, tastings, events and retail. We aim to provide every visitor with an exceptional visitor experience which exceeds their expectations in a welcoming and friendly environment.
ROLE DESCRIPTION
Responsibilities
Key Day to Day Activities
Operations and Customer Service (50%)
Tours and Tastings (35%)
Retail (10%)
Events & Other Activities (5%)
PERSON PROFILE
Skills
Essential
Desirable
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Professional Qualifications
Essential
Desirable
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X
