Donated Goods Sorter/Shop Assistant

JOB DESCRIPTION and PERSON SPECIFICATION

1. JOB IDENTIFICATION

Job Title: Sorter / Shop Assistant

Department: Retail

Place of Work: Harbour Road, Inverness

2. JOB PURPOSE

We’re looking for a Sorter/Shop Assistant to join our friendly team at our Harbour Road shop.

To sort out stock from donations received. Assist in all aspects of running the shop as required.

3. ORGANISATIONAL POSITION

Head of Retail UK

Scotland Area Retail Manager

Shop Manager

Donated Goods Sorter/ Shop Assistant

4. ORGANISATIONAL OBJECTIVES

Based in the Highlands of Scotland, Blythswood Care is transforming the lives of children and adults in Europe, Africa and Asia. Education is one primary goal, giving disadvantaged children and young people the opportunity to fulfil their potential.
Community is another, with projects that extend help to people marginalised by poverty or prejudice.

Both are practical expressions of the Christian beliefs which have motivated this organisation for more than 50 years.

Blythswood shares the gospel at every opportunity, believing that it is for everyone – For God so loved the world, that he gave his only son, that whoever believes in him should not perish but have eternal life. (John 3:16) Blythswood assists Christians and non-Christians alike, believing that everyone is precious in God’s sight.

5. MAIN TASKS, DUTIES AND RESPONSIBILITIES

Job-Related

• Sorting through all donated goods as directed by the line manager. Identifying items suitable for sale in the shop, Recycling and Waste
• Collaborate with colleagues, supervisors and management in order to get the work done safely and on time
• Demonstrating excellent customer service, seeking to satisfy customer requirements and promote good practice within the shop
• Be competent in using the shop till
• Assisting in keeping stock to the optimum level with the quality to the agreed high standard.
• Cleaning as required
• Assisting with the processing, pricing and sale of goods
• Seeking ways to improve shop’s performance on a continuous basis
• Assisting in maintaining security on the premises
• Minimising waste and maximising re-use/recycle at all times
• Handling Gift in Kind goods

Staff Related

• Working within the guidelines of the procedures manual
• Working with colleagues and volunteers who assist in the shop and sorting area

Standard

• Maintaining Health and Safety regulations and, by the Organisation’s Health and Safety policy, ensuring that the area is safe for yourself, for other workers and customers in the shop
• Maintaining good housekeeping within your work area
• Maintain safety of high risk goods
• Suggesting ways to improve the Health and Safety, or quality of work with which you are involved
• Reporting problems, issues, accidents or incidents to your Manager
• Identifying training needs for self and colleagues and volunteers

6a. EQUIPMENT AND MACHINERY

In the course of your job, you will be operating

• cash register
• goods trolley
• clothes steamer
• vacuum cleaner
• various retail merchandising items

6b. SYSTEMS

• In house computer system

7. ASSIGNMENT AND REVIEW OF WORK

• Work under supervision of Line Manager
• Annual Performance Reviews carried out by your Manager
• Regular team meetings.

8. COMMUNICATIONS AND RELATIONSHIPS

Within the Organisation

• Head of Retail UK
• Scotland Area Retail Manager
• Shop Manager / Assistant Manager
• Delivery/collections van driver
• Head office warehouse, administration and finance staff
• Staff and volunteers at shop.

Outwith Blythswood

• Customers
• Other local community organisations

At all times present a professional image to the public, corporate contacts, clients, volunteers and other employees.

PERSON SPECIFICATION
Training is provided and ongoing in all aspects of the position.

9. QUALIFICATIONS

Essential

N/A

Preferred

N/A

10. EXPERIENCE/COMPETENCE

Essential

N/A

Preferred

Retail experience

11. SKILLS/KNOWLEDGE

Essential

Ability to work independently and as part of a team

Health and safety awareness

Adequate numeric skills

To be fit for heavy lifting and prolonged standing

Preferred

Knowledge of current fashion

Knowledge of household items, toys etc.

12. OTHER REQUIREMENTS

Empathy with the Christian ethos of Blythswood Care

Exceptional ability to relate to and develop constructive relationships with people from all backgrounds

Ability to remain focussed under pressure

Progressive attitude to learning and an ongoing willingness to adapt and change in line with the evolving nature of the organisation

Scrupulous personal hygiene and professional appearance

The list of main tasks, responsibilities and duties in Section 5 is not intended to be exhaustive. It highlights major tasks of the post. It may be necessary for a Donated Goods Sorter/Shop Assistant to undertake additional duties which might reasonably be expected within the post and which form part of the function of the post.

All Job Descriptions will be subject to review on an annual basis or as a result of

• A change of strategic management
• Changing team/operational requirements
• Agreed staff development and appraisal needs and objects

Job Types: Part-time, Permanent
Part-time hours: 22.5 per week

Salary: From £9.90 per hour

Benefits:

• On-site parking

Schedule:

• Day shift
• No weekends

COVID-19 considerations:
In line with current Government guidelines

Ability to commute/relocate:

• Inverness, IV1 1SY: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: One location

Application deadline: 22/02/2023
Reference ID: Donated Goods Sorter/Shop Assistant