Door Supervisor

About The Role

Position: Door Supervisor

Hourly Rate: £11.60 - £13.50

Location: Diecast, Manchester

Schedule: Different shift patterns available (all Thursday to Sunday, varying from 10 to 40 hours per week)

Are you a professional and dedicated door supervisor with a passion for Keeping People Safe?

We are looking for a new team of customer service focused door supervisors to work at Diecast, a new venue opening in the Manchester city centre.

Your main duties will include:

• Assess the suitability of guests and monitor behaviour in line with policies/legal requirements
• Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately
• Patrolling the venue and undertaking occasional physical searches of guests
• Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention
• Protection of assets
• Reporting and recording details of incidents, searches and patrol

About You:

You are a motivated, confident, and effective individual with an outgoing personality. You will...

• Take pride in a smart appearance with impeccable personal presentation
• Deliver great customer service
• Demonstrate the ability to deal with different situations
• Show maturity and reasoned decision making

About Us

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits and Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team: Our biggest asset is our people.

We are an innovative business always aiming to raise the standards: We have been recognised and awarded for our employee engagement and support.

Just a few of the ways we support our team:

• Instant access to wages: you can draw on up to 50% of earnt salary before payday
• Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
• Discounts in high street retailers, gyms, and more
• Access to GP services, mental health support, financial guidance
• Uncapped holiday accrual
• Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
• Varied deployments across multiple industry sectors
• ACS Accredited
• MIND Employer
• Real Living Wage Employer

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.