Employee Relations Specialist (Fixed Term Contract to April 2024)

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Human Resources lead the implementation of the Group’s people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.

The Employee Relations Specialist is responsible for supporting the re-design and subsequent build and Group-wide implementation of HSBC’s approach to Performance Management by providing and coordinating specialist input on the global ER considerations of design, build and implementation. This project is a key part of a flagship HR change programme at HSBC, focussed on pay and performance, to deliver an excellent colleague experience and create a dynamic culture where the best want to work.

This role will support the product owner who will lead the breadth of delivery of changes to performance architecture and routines at HSBC including goals, feedback and driving a leadership capability shift working with HR colleagues and in partnership with relevant stakeholders outside of HR.

In this role, you will:

• Support the Performance Management Product Owner to design and run the performance management change programme and associated governance, with a particular focus on coordinating global ER considerations of design, build and implementation
• Input into the preparation and creation of materials to update the programme sponsors including the Group Head of Performance and Reward, the HR Executive Committee and the Group Executive Committee
• Work closely with the Reward PO, P&R delivery lead and others to ensure timely communication and seamless implementation and transition to BAU, managing key relationships with stakeholders and GSOs to support the product owner
• Key liaison with local Employee Relations and HR teams to understand and co-ordinate local legal and regulatory considerations, downstream impacts of potential design decisions, and employee relations considerations for implementation, e.g. unions consultation. Role holder will be responsible for driving this activity and ensuring relevant risks and considerations are recognised and considered in the programme plan and briefing materials
• Driving implementation of globally consistent processes related to performance management, allowing for approved legal and regulatory step outs

To be successful in this role you should meet the following requirements:

• Strong ER experience is essential for this role, particularly an understanding of the interaction between the performance management process and other Employee Relations processes.
• Exposure to working within a unionised environment, with works councils or other employee representative bodies is highly essential
• Sound understanding of the employment law considerations relating to performance management in at least one market. Understanding across multiple markets preferred
• The role holder must be an advocate for change with proven track record of working on successful implementations of change initiatives and programmes
• Strong stakeholder management and influencing skills with the ability to engage a diverse stakeholder group, ideally in a matrix organisation
• CIPD or Legal qualification (or equivalent work experience) is essential to this role
• A highly collaborative style, strong teamwork and a can –do attitude
• Agile experience desirable.

The base location for this role can be anywhere in the UK. It is also possible for this role to be based in any global location, subject to agreement.

You’ll achieve more when you join HSBC.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.