End User Computing Engineer
Id Job: 316a314
Id Job: 316a314
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Diverse Perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We look forward to receiving your application.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Keeping people safe and healthy matters and that’s what we do at the Health and Safety Executive. Every day, everyone on the team contributes to protecting lives and we apply our expertise to help influence change in mindsets about health and safety throughout industry. We undertake world-class science to build our knowledge about safe working practices, and then apply that understanding to the workplace, guiding every part of the economy to function safely. And when accidents happen, we investigate and hold those at fault to account whilst ensuring that lessons are learnt across industries. We are a modern, independent, data drive Regulator and we are proud to have made Great Britain one of the safest places to work in the world.
Technology, data, and digital services underpins everything that HSE does. We are a knowledge organisation, with a wealth of experience in keeping people safe. It is the responsibility of the Information, Technology and Facilities (ITF) Division to ensure that everyone in the organisation can access our data and information, to share it and to use it to make effective decisions. We support over 3000 colleagues working in a hybrid style at home and in 26 offices across Great Britain. Our services keep inspectors functioning effectively and efficiently on industrial sites nationwide, from oil platforms in the North Sea to our deepest mines and quarries.
We strive to constantly improve the technologies and services supporting the organisation. Our end user computing devices are leading edge, and we are making significant progress in delivering new cloud-based services. Our service management and information management services are very highly regarded within the organisation and pride themselves on excellent customer service. Our commercial team has built strong relationships with suppliers and our project management team is embedded in our corporate change programme, transforming the older legacy systems that have underpinned the organisation for a long time.
We are a learning team, and everyone is encouraged to undertake training, development and courses that will keep them and the team current and excited by new opportunities. The team works well because everyone’s contributions and ideas are listened to and valued, and we can only grow and improve if there is an enthusiasm to explore our disciplines and try new ways of working.
To support the management of the HSE’s End User Computing estate, ensuring that technologies remain available, performant to SLAs/OLAs and relevant to business requirements. You will monitor all technologies in the suite, investigating incidents, resolving problems and developing and applying fixes and changes. You will deliver upgrades to technologies, implement new functionality and seek to continuously improve the technologies to support the organisation in better ways. Your role will ensure that the technologies remain secure, protecting HSE’s data and users from cyber-attack and unauthorised loss. You will engage with users, supporting their needs and ensuring that a high-quality customer-focused service is delivered.
Key Responsibilities
Whilst the post can be based in any HSE location (except for our London office), it should be assumed that the successful candidate will be required to attend our Bootle HQ on a regular basis. For further information about HSE locations please click here.
At HSE, we are proud to be able to offer our people the opportunity to work in a hybrid way which combines working from home and the office. This is a voluntary, non-contractual arrangement and your allocated office will be your contractual place of work. There will be a requirement to travel to the office for various activities e.g., collaborative working, supporting, and training colleagues. If hybrid working is suitable for you and your role, the arrangements will be determined primarily by business need but personal circumstances and other relevant circumstances will also be considered. Therefore, we would encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application. Please note that if you are successful, hybrid working will be discussed prior to taking up the post.
Qualifications, Skills and Experience
Essential
Desirable
We'll assess you against these behaviours during the selection process:
Benefits
This post is eligible for Excess Fares Allowance. A successful internal candidate currently based at another office may be entitled to Excess Fares Allowance in line with HSE policy (http://intranet/finance/expenses/excess-fares-allowance-policy.htm)
Things you need to know
Sift
At sift you will be assessed on your CV and a statement of suitability of no more than 500 words both demonstrating how you meet the skills and experience required for this role.
Interview
At interview you will be assessed on your experience and the behaviours detailed within the advert.
A sift will take place week commencing from 3rd March 2023
Interviews will take place week commencing 13th March 2023
You will be required to be on an On Call Rota with regular travel to Bootle.
A reserve list will be held for 12 months.
Information
It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached document.
Any move across the Civil Service on or after 4 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.
If you have a disability and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: hr.resourcing-team@hse.gov.uk
Feedback will only be provided if you attend an interview.
This job is broadly open to the following groups:
Apply and further information
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