Estates Services Delivery Manager (West Midlands/ Leicestershire/ Derbyshire)

Could you make a positive impact on our Communities?

Platform Property Care has an opportunity for an experienced Estates Services Delivery Manager within the Estates and Facilities sector to join our Estates team based in the West Midlands area, Leicestershire and Derbyshire.

What could you be doing?

Reporting to the Head of Estates, you will be responsible for successfully delivering a regionally based, customer focussed caretaking, cleaning and waste management service by managing and leading a team of both directly employed staff and sub-contractors.

Some things we need from you:

You will be results focused, ensuring a high quality of Estates service is delivered whilst providing support to the Head of Estates in delivering a value for money and equitable service for all internal and external customers. Leading a team and inspiring them to bring their best you will also supporting the wider Platform Property Care team objectives.

We want somebody who has:

• Demonstrable experience of people management, both colleague and contractor, within a cleaning and caretaking environment in a commercial organisation
• Experience in working with clients and delivering services that meet KPIs including customer satisfaction and setting a clear level of customer service
• Experience of liaising with and performance managing external contractors
• A Customer first mentality
• Experience of creating and maintaining good working relationships
• Ability to prioritise and deal with a large volume of work
• A history of delivering facilities and estates services to the required standard/ specification and to budget, with a right first- time mentality and approach

As the role is mobile it also requires a full UK Driving Licence.

Check out some of our core benefits

• 28 days annual leave (plus bank holidays) with opportunity to buy and sell leave
• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
• Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 8% (inclusive of life assurance and dependent on employee contributions)
• Learning and Development opportunities
• Salary sacrifice electric vehicle scheme
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

Part of the Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear – we are growing fast and we aim to achieve our plan through an engaged and highly skilled team.

If this sounds like the place for you then we’d love to hear from you! To find out more about this role and life at Platform, please contact Nicola Chamberlain, Head of Estates Services, at for a chat.

Early applications are encouraged.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.