Facilities Assistant

Ewww.sufra-nwlondon.org.uk

Registered Charity No. 1151911

Facilities Assistant

Salary: £25,000 per annum pro rata
Hours: 20-24 hours/week over 2 days (Monday and Tuesday)

Contract: 5 Month Fixed Term
Accountable to: Project Coordinator
Location: Stonebridge, London, NW10

About Sufra

Sufra NW London is a Community Hub that provides a lifeline to people in crisis – including families living in extreme poverty and people who are vulnerable, homeless or socially isolated. We provide them with the food and support they need to survive, empower them to learn new skills and improve their wellbeing, and help them to find work and become financially stable.

Our core work focuses on providing emergency food aid through our Food Bank and Community Kitchen, but these are gateway services that enable our service users (we call them guests) to access a wider range of services and activities designed to address the root causes of poverty and homelessness. Our services include:

The role

We are recruiting a Facilities Assistant to support with the delivery and development of our Community Wellbeing Project. The new project is a Community Hub hosted at the Bridgepark Community and Leisure Centre in Stonebridge (not in Sufra’s existing premises). Members of the project will be able to access a Community Shop, a Community Café and holistic support in the form of Advice casework and tailored workshops. The objective of the project is to pilot a new food distribution model, alongside a wraparound offer of holistic support.

The Facilities Assistant will be responsible for receiving and organising all deliveries, set up and clean up of services, monitoring health and safety of the public during operation, ensuring security of people and place as well as regular cleaning.

The ideal candidate will have experience working in a busy and varied environment, managing multiple priorities at a time. They will have experience in health and safety compliance and facilities support, dealing with the general public.

It is not essential for the applicant to have experience working in the voluntary sector; we place more importance on the skills that you can demonstrate, rather than qualifications or sector-specific experience. We would encourage applications from local residents, with knowledge of the London Borough of Brent.

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work evenings or weekends when required. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries.

To apply for this role, please submit the following by email to admin@sufra-nwlondon.org.uk:

• A completed Application Form
• A completed Equal Opportunities Form, found here. (bit.ly/EqOpForm)

Role Description

This role is the primary point of contact on-site. You will be responsible for receiving and organising deliveries, set up and clean up of services, monitoring health and safety of the public during operation, ensuring security of people and place as well as regular cleaning.

Main Duties and Responsibilities

• Responsibility for opening and closing the premises, ensuring security and safety of the site
• Overseeing daily set-up of the Community Shop and Community Café
• Undertake inventories of food stocks and cleaning materials
• Working with volunteers to ensure deliveries are stored correctly
• Routine and daily cleaning of all Community Hub areas, including mopping, clearing surfaces, sanitising and general upkeep
• Carrying out regular deep cleans of the kitchen space, on an agreed rota
• Responding to any breakages and spillages on-site
• Refuse and waste management onsite, to comply with the building waste management system
• Working alongside Logistics and Facilities Manager to ensure regular maintenance is carried out
• Be the first point of liaison with Bridge Park staff regarding use of facilities and gaining access
• Receive deliveries and ensure safe storage of all items
• Manage storage space

Maintaining Health and Safety

• Maintaining cleanliness standards, especially regarding food preparation and food storage areas
• Ensure that Health and Safety regulations are adhered to at all times
• Monitoring the premises for any hazards, carrying out repairs or reporting

problems, where necessary

• Ensure all equipment is maintained effectively, in line with statutory requirements

Other Duties

• Attend regular supervisions and one-to-ones with your line manager as well as staff meetings with the wider team
• Undertake any other reasonable duties to support the operations of the charity
• Represent Sufra NW London at fundraising, advocacy and other external events where needed

Essential Competencies:

• Clean Driving License
• Experience working with the General Public
• Cleaning experience
• Good written and oral communication skills
• Ability to work with others professionally
• Ability to work under pressure
• Honest and Trustworthy
• Positive, Friendly and Hardworking
• Willingness to engage in further training
• Commitment to the values of Sufra NW London

Desirable Competencies

• First Aid Certification
• Food Safety and Hygiene Certificate
• Facilities Support
• Experience as a keyholder
• Experience working with vulnerable individuals
• Working in a food aid organization
• Organising logistics and deliveries
• IT skills (Microsoft Office)

Job Types: Part-time, Fixed term contract
Contract length: 5 months
Part-time hours: 20 per week

Salary: £25,000.00 per year

Schedule:

• 10 hour shift
• No weekends

Ability to commute/relocate:

• London, NW10 0RG: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you available to work Mondays and Tuesdays reliably?

Licence/Certification:

• Drivers License (required)

Work Location: One location

Application deadline: 14/04/2023
Reference ID: FA_BPCWP