Family Support Worker

At West Sussex County Council, we are ambitious for our children and our workforce and are committed to improving our services for children and families in West Sussex. You will join us at a key time in our improvement journey, while we focus on delivering flawless family support and driving forward our ‘Children First’ improvement plan.

The Early Help Service is an integral part of the Children, Young People and Learning Directorate. We work with children, families, and young people to help ensure that every child is supported to achieve his or her potential. Working collaboratively with social care so that all children and families are accessing the right help and protection from the most appropriate part of children’s services.

Early help ensures that children and families receive accessible and co-ordinated support when they need it. This support ranges across a continuum from universal preventative approaches through to more targeted help where families are experiencing more complex or multiple difficulties. At every level support is designed to address and reduce the problems or challenges and prevent them getting worse.

Salary: £25,409 to £27,852
Working Pattern: Part-time (30 hours)
Contract Length: Permanent
Location: Horsham

Interview date: 23/02/2023

Early help ensures that children and families receive accessible and co-ordinated support when they need it. This support ranges across a continuum from universal preventative approaches through to more targeted help where families are experiencing more complex or multiple difficulties. At every level support is designed to address and reduce the problems or challenges and prevent them getting worse.

You’ll deliver direct work and interventions around a range of issues to children, young people and their families that helps to keep children safe and supports and sustains positive change for them and their families.

You will need strong skills in partnership working, developing and maintaining effective partnerships with parents, families and partners such as education, health, Police and Children’s Social Care, to achieve positive outcomes for children. You’ll need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. There is a regular and intrinsic requirement to communicate in English with members of the public

Key Skills:

• Works effectively with families in crisis, managing own and others’ anxieties and working within the boundaries of the role.
• Manage casework effectively with children/young people and their families, establishing needs, setting objectives and reviewing progress.
• Engage and work creatively in partnership with children/young people and their families, in order to effect positive and lasting change.
• Work in an empowering way with families, focusing on their collective strengths and resources, e.g., using a solution-focused approach.
• Reflect on own practice and to learn from experience. To take responsibility for own performance and to be proactive in relation to own work and professional development.
• Analyse and interpret complex information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.

Qualifications and experience:

• NVQ level 3 Health and Social Care or equivalent qualification, demonstrating that level of ability in working with children / young people and families or relevant experience. Relevant organisational knowledge of systems, procedures and policies associated with operating a client focused service.
• Significant experience of working with children / young people and their families in a crisis situation and using a range of direct work interventions.
• Experience of working in a multi-agency context, demonstrating an awareness of differing roles and responsibilities and effective methods of collaboration.
• Knowledge of child and adolescent development and age-appropriate behaviour relevant to the Early Help service.
• Understanding of current childcare legislation and policy.
• Knowledge of Safeguarding policies and procedures.
• Valid and full driving licence.

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

In addition to working within a great team and a brilliant opportunity you will receive:

• A competitive salary
• 24 days annual leave + bank holidays
• A generous pension scheme
• Training and development opportunities, including coaching and mentoring
• Flexible working
• A range of discounts giving our staff access to hundreds of offers with the opportunity to save over £1,000 (Including: Argos, Samsung, Asos, B&Q and many more)
• Free access to employee assistance programmes
• Discounted membership at selected local sports and fitness centres
• A range of commuting and business travel discounts and initiatives
• For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

The reference number for this role is CAFHE04281 .

• For an informal conversation or for further information regarding the role, please contact Leah Williams name at leah.williams@westsussex.gov.ukfor issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk.
• To apply, please follow the links below to upload your CV and cover letter. In your cover letter outline your motivations for applying and explain how you meet the key skills listed in full and the experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
• We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced SWE Registration, DBS check, 5 years referencing and a health check. Being able to drive a car is essential due to it being a countywide service and children we care for potentially being placed out of county.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.

For information regarding your eligibility to apply for this role under our Disability or Veteran’s Guaranteed Interview Scheme, this can be found on our application help page.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!