Festival Safety Steward

About The Role

* Interviews for this role will start in April 2023 *

Position: Festival Safety Steward

Schedule: Various shift patterns over the summer

Rate: £10.42 - £11.68

Interview/ Induction Location: FGH Birmingham Office - S1 The Tubeworks, 48-52 Floodgate Street, Digbeth, B5 5SL

Join #TeamFGH, Keeping People Safe at Glastonbury, Lytham Festival, Beat-Herder, Kendall Calling, Boardmasters and many other iconic events and festivals this Summer.

We work with the biggest events and festivals. You won’t be disappointed!

Main Duties

• Monitoring access points and site perimeter patrolling.
• Ingress control – ticket validation, accreditation checks, guest direction and queries.
• Crowd control/people management – foot traffic direction, maintaining order, reporting anti-social behaviour, ensuring crowd safety plans are adhered to.
• Deliver approachable customer service and support to guests.
• Report any suspicious behaviour.
• Egress control.
• Directing customers around the site.

About You

The ideal candidate will...

• Have a clear passion for Keeping People Safe
• Be happy camping and able to provide essential camping kit
• Be friendly and have great people skills
• Love training: we have a learning culture and are rigorous in upskilling ourselves and others

About Us

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits and Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team as our biggest asset is our people. We are an innovative business always aiming to raise the standards.

We have been recognised and awarded for our employee engagement and support.

Just a few of the ways we support our team:

• Instant access to wages: you can draw on up to 50% of earnt salary before payday
• Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
• Discounts in high street retailers, gyms, and more
• Access to GP services, mental health support, financial guidance
• Uncapped holiday accrual
• Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
• Varied deployments across multiple industry sectors
• ACS Accredited
• MIND Employer
• Real Living Wage Employer

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.