Field Resource Coordinator

We are looking for an administrative assistant to join our resource and supplier management team based in St Ives, working across a range of activities that support the delivery of our customers work and facilitate the effective utilisation of our engineering and supplier teams through strong coordination and planning.

Magdalene operates as a Telecommunication Infrastructure Services Company and is part of the Telecom Division of M Group Services. Covering the full network lifecycle, we deliver Managed Services and Projects for both fixed and mobile infrastructure networks across the operator and utility markets.

What will you be doing?

Reporting to the Resourcing Manager, your role will involve delivering the administrative support behind field resourcing plans, reporting, supplier management and training.

This role may on occasion require travel for meetings and will be a mix of home and office working so it is important that candidates can work well as part of a team but also be self-sufficient and work independently.

This is a fantastic opportunity for either an experienced administrator / coordinator or for someone keen to make a start in this area, who can demonstrate good administrative and organisational skills along with a positive attitude and willingness to learn.

What will your key responsibilities be?

• Organisation of engineering resource to meet customer commitments.
• Providing administrative support to our engineering team and sub-contractors.
• Maintaining resource schedules, training schedules and demand forecasting.
• Supporting performance and management reporting.
• Attending meetings and conference calls with our supply chain and stakeholders.
• Maintaining relationships both internally at Magdalene as well as within the customer, and the supply chain.

What competencies are we looking for?

• Previous experience of working in a support, administrative or coordinator function would put you in a good position for this role.
• Proficient in Microsoft Packages (Mainly Excel, Word and Outlook).
• An individual who well organised and will work to high standards.
• Great attention to detail
• The ability to always communicate effectively and professionally.
• Customer service – An ability to professionally deal with customers and stakeholders at all levels.
• Keen to learn, understand and grow themselves.
• Multitasking and being able to prioritise your work.
• Good interpersonal skills, working well in a team but comfortable to work remotely.