French Speaking Sales & Customer Service Administrator

French Speaking Sales & Customer Service Administrator

Baby & Nursery Supplier

• Full-time – Temporary 9½ month fixed term contract (maternity cover)

Hybrid Role, Office Based In Central Taunton

About the company

Created over 25 years ago in France, our company has since then become a leader in the baby industry and achieved significant growth worldwide thanks to our strong commitment to innovation.

Babymoov are growing rapidly and there are some very exciting and fun times ahead with new product launches. We are proud suppliers to retailers nationwide including Boots, John Lewis, Very, Jojo Maman Bebe, Mamas & Papas.

Offering an environment for their employees where you can truly make a difference, could you be our next Sales & Operations Coordinator for the UK office?

Sales & & Customer Service Administrator_ – Full-time Job – Temporary Contract_

Hybrid Role, Office Based In Central Taunton

Mission

In collaboration with the UK Director, you will help the business and our sales grow:

• Coordination of clients enquiries (products, availability, delivery dates, etc.)
• Order entries input on Dynamics 365 and managing of back orders
• Issue of invoices and credit notes
• Tracking and tracing of goods and transport
• Stock allocation and daily release of orders to our warehouse
• Liaising with our warehouse provider to ensure efficient order flow and management of returns
• Collaboration with our accounting / credit risk department based at our HQ based in Clermont-Ferrand (France)
• Assist our Customer Service Representative when required on consumer orders
• Be a trained back-up support for Customer Services to cover absence & holidays

Requirements:

• Excellent administration skills with relevant work experience
• Good interpersonal and communication skills
• Ability to manage personal workload, keep organised and meet deadlines
• Ability to work closely and flexibly with other team members
• Ability to follow clear instructions to carry out given tasks
• Demonstrate a high level of professionalism, integrity and commitment
• A full proficiency with MS Office programs.
• Experience of working with Dynamics or similar accounting software (although full training given)
• Language Skills: fluent English and a good level of French for liaising with our group HQ

If you recognize yourself in this description, then we should work together! Send us your résumé and cover letter.

Normal hours are 8:30-5:30, Monday to Friday, although some flexibility maybe possible as well as 2 days working from home, on Monday & Fridays following successful completion of training.

Salary £25,000 prorata (£24,000 salary + £1,000 bonus for successful completion of contract)

Job Types: Full-time, Temporary contract
Contract length: 9.5 months

Salary: £25,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Taunton: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales administration: 2 years (required)
• ERP systems: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Taunton