FRONT OFFICE TEAM LEADER

Front Office Team Leader Salary: £29,400 + Service Charge

Just some of the benefits you will enjoy as a Front Office Team Leader:

• 12 free hotel nights per year of service across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
• And lots, lots more!

What you will do as a Front Office Team Leader

The Front Office Team will look for ways in which guests’ arrival and departure experience can be enhanced.

• Responsible for all Front Office functions during the day shift
• Responsible for following up on all room moves
• Responsible for ensuring that the team is achieving their WOH enrollment / Upsells and Adopt-A-Guest objectives
• Responsible for ensuring that all breaks are taken on time
• Responsible for ensuring that all cash procedures are strictly adhered to.
• The role includes supervising and training Hosts, as well as assisting the Assistant Guest Service Manager cooperating to the smooth and efficient running of the department.

About Hyatt Regency London – The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes and Afternoon Tea at The Montagu and snacks and cocktails at award-winning Churchill Bar & Terrace.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company!

Next Steps: Apply today for Front Office Team Leader and start your journey with Hyatt Hotels!