HE Administration and Admissions Officer (Apprentice)

HE Administration and Admissions Officer (Apprentice Level 3)

This is a great opportunity for someone who is wanting to learn and develop, and who may be entering this career pathway for the first time and want to develop their skills and knowledge in an Higher Education Administration role

The post holder will offer a customer focused responsive and quality administrative service whilst ensuring efficient, accurate and timely processing of applications and enrolments. In particular, the post holder will support the wider Registry team in the maintenance of the admissions, enrolments, student finance, registers, audit and quality processes and exam processes.

You will work at the University Centre within the registry office with allocated time each week off the job to enable you to complete all of your learning. An assessor/coach will be assigned to you as the apprentice and meet with the you every 6-8 weeks to support and guide you through the programme.

The Apprenticeship will take 15 months with an additional 3 months at the end for the assessment, which involves the completion of a learning portfolio, a test your knowledge quiz and a work based project.

What’s in it for you...

Join us, and you’ll discover that there’s more to Higher Education Administration than you ever expected. You’ll get to work in the centre of a busy, focused team responsible for all areas of Higher Education administration from when a student applies to university to graduation and everything in between. You’ll get lots of development opportunities, along with plenty of in house and external mentoring and support.

What You Will Do

provide a professional administration service for the University Centre

• Undertake administrative and clerical tasks, including word processing duties, use of databases and spreadsheets, mailshots, email, photocopying and filing

• Take detailed minutes at various meetings and maintain confidentiality

• Deal effectively and professionally with telephone and face to face enquiries from staff and the public

• Carry out general admin duties relating to curriculum areas, including setting up registers, timetables, letters, change requests, chasing references/results.

• Maintain student records including processing enrolments, withdrawals and change requests
• Maintain student finance records (SFE system) confirming registration, attendance and bursaries.

• Create and maintain effective filing and computerised systems as required

• Deal with requisitioning for goods and services, and process invoices using the College’s financial portal

• Assist at enrolment and other college events, including evenings and weekends as required.

• During your apprenticeship you may also have the opportunity to learn about some of the specific role responsibilities of the HE Administration Lead, HE Policy and Compliance Officer, and HE Data Analyst.

About You

• It is essential that you can work well with people.
• This role will need engagement from the whole department, so excellent communication skills will be an advantage.
• You will need to be highly organised and focused driven.
• Have a can do attitude and willingness to learn
• Promote a positive image.

At University Centre Leeds, we provide a supportive higher education environment designed to promote and enhance independent learning. We have access to industry standard equipment unique to many of our subject areas. These range from our makeup studios to practical science labs.

We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. Choosing to work for University Centre Leeds means that you will be part of an inclusive and progressive learning environment. We hope that we will be part of the next step in your career and look forward to welcoming you to University Centre Leeds.

We are proud to be the highest rated for student satisfaction in Leeds for the third year running (National Student Survey 2022).

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

We recognise, value and champion diversity & Inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential. Diversity is important to us, but inclusion is equally, if not more important. It’s not just about having the representation but also providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

There are plenty of benefits available to our staff members, here are just a few:

• Annual leave entitlement - If you work full time, you'll get at least 27 days holiday plus bank holidays and up to 5 discretionary closure days at Christmas (pro rata for part time staff).
  • Support Staff 27 days (increasing to 32 days after 5 years service)
  • Academic 37 days
  • Senior Management 37 days
• Generous Pension schemes
  • Teachers’ Pension Scheme
  • Local Government Pension Scheme
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card).
• Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities - including staff development days
• Employee wellbeing initiatives
• Flexible and hybrid working opportunities - this will vary depending on role requirements