Head of Brand and Content

Neptune HQ, Swindon - Permanent, full-time

The role

Neptune has a unique history of thoughtful craftsmanship, engineering and design, a reputation for exceptional service and a growing customer base. We have a great story, so naturally storytelling and content creation has always been at the heart of what we do. As we venture into an exciting new period of growth, we're looking for a confident and clear-thinking brand strategist to help us to tell our story compellingly to our existing customer whilst also seeking out a new customer, ultimately ensuring Neptune is recognised as the UKs market leading interiors business.

We are looking for a dynamic and creative Head of Brand and Content to join our team as we take the Neptune brand to the next level. You'll be the brand guardian for all customer touchpoints and interactions, ensuring the highest standards are set and maintained. You'll also lead and implement the evolution of Neptune's brand strategy, working collaboratively alongside key stakeholders, primarily creative, product and commercial teams, to define the next chapter for the business.

Being the person who lives, breathes and expounds our brand and its values through communications, both internal and external, you'll be accountable for:

• Supporting and heralding the voice of the customer, ensuring that all strategies, communications and ideas are focused on their wants and needs
• Leading the team in living and championing the brand and its values through exceptional internal and external communications.
• Proactively shaping and developing unique and exciting marketing campaigns, exploring new routes to market which increase market position and enhance reputation
• Establishing reputation as a thoughtful leader, ensuring we keep an outward focus and understand best practice, major shifts in market trends and developments
• Leading and inspiring the marketing team, encouraging communication, collaboration and creativity and developing an energised and organised environment

We are looking for someone really special; someone that has exceptional communication skills and a naturally intuitive understanding of luxury brands, ideally homeware, and their customers. You'll bring solid leadership experience and the ability to establish excellent working relationships and demonstratable influencing skills. This is a key role and one where you'll make an impact quickly, so it's essential that you have previous evidential experience of delivering marketing campaigns that are executed creatively, commercially and flawlessly across a full marketing mix in a multi-channel context: advertising, media, print, PR, communications and in-store.

Benefits we can offer you

• Generous Holiday Allowance
• Life Assurance
• Company sick pay
• Enhanced maternity and paternity leave
• Cycle to work scheme
• Generous new item and factory outlet discounts
• Discounted gym membership
• Competitive salary and discretionary bonus scheme
• Perkbox: Wellbeing Hub and Retail Discounts Portal
• Your birthday day off
• Day off if you become a Grandparent
• A week off if you get married / civil partnership
• Refer a friend scheme
• Long service holiday allowance increase
• Training Workshops

We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.

To find out a little more about us please our website, Facebook and Instagram.

Neptune…improving the customer experience.