Head Waiter / Waitress

At The Chester Grosvenor, we value positivity, passion and potential as equally as experience. Experts and leaders in elite hospitality since 1865, apply now to Grow with Grosvenor.

La Brasserie is our 2AA rosette restaurant and cocktail bar. Our fabulous restaurant is at the heart of our hotel. We are now accepting applications to join our Restaurant team in the role of Head Waiter / Waitress.

Salary - £9.80 P/H (Plus generous Tronc)

Desirable Candidates

• We are looking for passionate, hospitality career-driven people.

• This role will be covering a variety of shifts from breakfast to evening service or room service.

• An excellent communicator who will provide an exceptional experience to our guests, are knowledgeable and someone who wants to excel at what they do.

• A positive, can do attitude!

• A healthy appetite to learn, grow and develop.

• Build on the reputation of the institution that is the Chester Grosvenor and become part of the fabric of our operational team.

• Great attention to detail.

• Work collaboratively with all hotel teams.

• Excels in presentation and immaculate delivery in service.

• In return, you will have the opportunity to learn new skills working alongside an experienced team at the highest standard!

What We Can Offer You

• From farm to fork: working with the finest suppliers, delectable menu’s and a highly skilled Restaurant Team – learn from the best!

• Fantastic training and career development opportunities

• Employee and Friends family Discounts across a UK wide Bespoke and Coast Country Hotels.

• Free meals on duty.

• Complimentary uniform provision and laundry service.

- Wagestream - access to earned wages for unexpected costs

• Recognition awards and celebrations.

• Bonus holidays for length of service (permanent employees).

• Online /Store / Local Discounts.

• FB, Spa and retail discounts at The Chester Grosvenor.

• Wellbeing focus and practice – we’ve got you.

• Discounted memberships

• And many more Team Grosvenor treats!...

Duties will include

Requirements

The ideal person will have at least 1 years' experience in a similar position and will have the ability to deliver great consistency to our guests. However, we have excellent training in place for those with no experience but who have a great work ethic!

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Being Bespoke

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.

Covid-19 Promise:

We continue to ensure that all of our premises continue to be a 'safe place to work, stay and visit'. The health, safety and wellbeing of all of our employees, guests and third-party visitors is, as always, our upmost priority.

About Us

The history of Chester and its most famous hotel have been inextricably linked for many decades. Although the existing building dates back to 1865, there has been an inn on this site since the late sixteenth century. Throughout the twentieth century the hotel has earned an enviable reputation for understated elegance, sublime comfort and a relaxed ambience.

The Chester Grosvenor is home to two exciting restaurants, the glamorous two AA Rosette La Brasserie offers all-day casual dining and a beautiful Champagne Bar and our new refined dining restaurant, Arkle, which opened in March 2022 under Executive Chef, Elliot Hill.

For those seeking relaxation or rejuvenation, The Spa at The Chester Grosvenor offers a range of traditional, contemporary and holistic therapies as well as a thermal suite with crystal steam room, salt grotto, sauna, foot baths and relaxation lounge.

The Chester Grosvenor is constantly adapting to meet the changing needs of our guests. We believe our strength lies in our attention to detail and exceptional levels of service. We look forward to welcoming you to The Chester Grosvenor soon.

We truly believe our people are our biggest asset and to reflect that we offer:

• Competitive salaries - dependant on experience
• Access to complimentary Mental Health Wellbeing services
• 50% off all Bespoke Hotel Stays, 25% off for family and friends
• 50% off all Food Beverage during Bespoke Hotel Stays
• A range of local in-house benefits
• many more!