Home Admissions Advisor

Home Admissions Advisor
OTE £65,000 p.a.
Company benefits

Eden Court is a luxurious brand care village recently rated Good by CQC and located in Battersea SW11, boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home. Providing all the benefits of a socially vibrant community, Eden Court offers a fitness studio, hair salon, activity room, restaurant and café/bar, as well as a courtyard/roof terrace for a wide range of activities and social events.

We are looking for an experienced sales person who will manage the sales and marketing processes of the home and apartments, ensuring the effective daily operation of the Sales & Marketing Department whilst meeting and exceeding budget targets.

The HAA will demonstrate the highest levels of professionalism and customer service at all times, whilst promoting the values and vision of the Cinnamon Care Collection.

Experience in property sales or care home residential sales is preferred.

Main Responsibilities:

• Update the Sales & Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
• Co-ordinate input from all team members.
• Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
• Acquire information and collate responses and data from customers as required, including chasing up outstanding information
• Assist at sales and marketing events with special emphasis on preparation for and co-ordination of all sales events and exhibitions.
• Record and follow up sales leads to ensure sales targets are met.
• Ensure that all reports are prepared within the required timescale and are accurate.
• Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
• Develop new contacts, and maintain regular and close contacts with all key care influences
• Identify new sales opportunities and ensure that, where possible, these come to completion
• Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.

Person Specification:

This role involves working within a team and very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident, enthusiastic with a desire to excel in all area. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.