Main Job Duties and Responsibilities
- welcome and greet guests
- answer and direct incoming calls
- register and check guests in
- confirm relevant guest information
- issue room keys
- maintain clear and accurate records of guests
- retrieve mail, packages
- listen and respond to guest queries and requests both in-person and by phone
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- complete and maintain any incident reports, daily activity reports or other reports requested by management
- inform housekeeping when rooms have been vacated and are ready for cleaning
- maintain a neat and orderly front desk and reception area
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Salary: £10.45 per hour
Schedule:
Ability to commute/relocate:
- Wembley, HA9 6AA: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
