Housekeeping Supervisor

Job Title Housekeeping Supervisor

Benefits:

Apprenticeship and other development opportunities.

Gym and leisure use.

Share of gratuities.

Hospitality Rewards platform.

Employee Assistance Program.

Free meal on duty.

Refer a friend bonus.

Free golf for yourself and discounted for friends and family.

Uniform provided.

Food and Beverage Discount when dining at Hotel of 20%

Aldwark Manor Estate is a privately owned Hotel with Golf, Spa and Leisure facilities nestled in a picturesque village between York and Harrogate. Set in 185 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular.

Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas with further plans to redevelop and expand throughout 2023, 2024 and 2025 increasing the number of Bedrooms, an additional fine dining restaurant, self-contained Golf facilities, as well an opulent new Spa with state-of-the-art facilities.

Our values: “Never be ordinary” in our product, quality or people with the aim of being “Always Aldwark” in meeting our guest’s and team expectations.

Reports to: Head Housekeeper / Assistant Head Housekeeper

Location: Spa, Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF

Salary: £11.50 per hour

Hours of work: 30 - 40 hours per week

Main duties and purpose of the role:

Job Purpose

To contribute to guest comfort and ensure the daily cleaning and tidying of all the hotel bedrooms and any public areas.

To also monitor the operation efficiency of the linen service

Key Responsibilities

• To ensure that high standards of cleanliness are maintained throughout the hotel, with the supervision and inspection of all guest rooms and areas.
• To be fully aware of all hotel services and activities.
• To allocate areas of cleaning on a daily basis fairly, in accordance with hotel procedures and hotel business.
• To be fully aware of linen procedures and assist with linen stocktakes as required.
• To ensure the correct use of cleaning agents on all surfaces.
• To assist with the periodic cleaning of areas as requested.
• To be fully aware of, and strictly adhere to, security procedures laid down by the hotel and company. This to include keys, stock and property.
• To record and report all faults and damage arising to Maintenance.
• To ensure all housekeeping equipment is used safely and effectively.
• To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work and other statutory legislation.
• To assist with the housekeeping operation as necessary, i.e. servicing of guest rooms etc.
• To record, report and process lost property according to hotel procedures.
• To assist with the training of team members
• To be fully aware of and adhere to Health and Safety and fire procedures
• To be fully aware of and comply with hotel and company rules and regulations as identified in the team member handbook.
• Team working
• The ability to take the initiative
• Organisation and thoroughness: preparing bedrooms in the minimum length of time whilst respecting internal hotel procedures
• Discretion: not disturbing guests

• The above is a non exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.

About Us

The Aldwark Manor Estate has been synonymous with luxury since it was established in 1978.

Elegant grounds, sensual design, elemental dining and grandeur at every turn, within 185 acres of countryside all contribute to its allure.

The Aldwark Manor Estate is an independent, indulgent luxury hotel in the Yorkshire countryside and provides the setting for unforgettable experiences.

We are continuously looking for exceptional individuals to join our team. If you are seeking a hospitality job with progression opportunities, then we are for you. There are live-in opportunities for the right candidates.