Housing Assistant – Intensive Housing Management

Housing Assistant – Intensive Housing Management

Salary: £25113 rising to £27386 (Pro-rata) after key competencies of the role are met.

Contract Type: Permanent

Working Hours: Part time (15 hours per week)

We are currently looking for a professional, motivated, and resilient individual to join our Intensive Housing Management Team.

To be successful in the role, you will need to have the ability to motivate and challenge whilst being able to think on your feet. If this sounds like you, please read on.

Within your role as our Housing Assistant - Intensive Housing Management you will:

• Work with tenants to provide an agreed level of practical housing management.
• Identify specific needs of tenants, collaborating with relevant departments to help improve home conditions.
• Have a holistic approach to casework by understanding barriers faced by tenants in relation to non-engagement, physical and mental health issues and when required signposting to relevant agencies.
• Hands on tasks such as demonstrations of practical ways of cleaning, managing waste, dealing with clutter/hoarding, and setting up routines and advice on areas of the property that required decoration.
• Administration tasks including documentation completion, record keeping and referrals. Attending team meetings, referral and case reviews and working closely with the Intensive Housing Management Officer on case assessments and closures.
• Contribute to the writing of articles and case studies.
• Promote the service by attending relevant events.

To be considered for our Housing Assistant - Intensive Housing Management you will need to be able to demonstrate you have:

• Experience of working with vulnerable people in a professional capacity.
• Resilience and professionalism in difficult situations.
• Experience of working in a regulated environment.
• Excellent organisational and time management skills.
• Experience of collaborating with others.
• Good standard of ICT literacy.

Due to the nature of this post any successful candidates will need to undertake a DBS disclosure.

Please see attached role profile for the full job description and person specification.

About us

Tai Tarian is one of the largest social landlords in Wales and we have responsibility for over 9,000 properties across the Neath Port Talbot region. We are aware of the rapidly evolving climate crisis and are committed to achieving carbon neutral status by 2030. We have already made great progress over the last year and have considered the challenges of our changing world, in technology, society and most critically in the natural environment for example our engagement with the climate strike and our weekly “Fridays for Future “ climate focus.

Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees and the surrounding community, whilst living up to our values: honesty, team work, professionalism, respect, commitment.

Key Benefits

We are committed to ensuring Tai Tarian is a great place to work. We are constantly reviewing the benefits that we offer to our workforce. As well as aiming to achieve a positive culture we offer a competitive pay and benefits package, some of which are listed below:

• 25 days annual leave (plus bank holidays and 2 additional office closure days at Christmas), rising to 28 days annual leave after 3 years’ service, and 31 days annual leave after 5 years’ service.
• Generous stakeholder pension scheme (rising to 8% contributions)
• Company sick pay and Income Protection Insurance (conditions apply)
• A 24/7 Employee Assistance Programme (EAP) and an app-based service giving employees and their families access to remote GP’s and enhanced health support.
• A paid day off to take your child to their first day at reception.
• Employee discount schemes
• Salary Sacrifice Car Lease Scheme
• Cycle 2 Work Scheme
• Learning and development opportunities

As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.

If you are interested in applying for this role and you’ve got the skills, experience, and knowledge we are looking for please click apply.

Closing date: 17:00pm on Friday 14th April 2023

Please note, the closing date is given as a guide and in the event that we receive high volumes of applications we may close the vacancy early. Therefore, we recommend that you submit your application as soon as possible.